Sales Administrator

COE Service Administrator

Location: Mokopane

Work Arrangement: Hybrid

What we do at Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planets future depends on the transition to renewable energy and that transition can only happen with the metals and minerals our customers deliver. So we work side by side with mines across the globe to move less rock use less energy use water wisely and create less waste. Together we drive the shift to smart efficient and more sustainable mining.

Make your impact

Youll play a key role in solving real-world challenges. Youll apply your skills to deliver results that matter whether thats through engineering planning or customer support. Youll work with purpose learn every day and help shape a more sustainable future.

What youll do

*Service Administration:* Operate SAP CS to create manage and update service transactions ensuring accurate and timely processing. Release orders in SAP for scheduling and maintain functional locations equipment BOMs and installed base linkage. Daily tasks include registering service enquiries creating quotations processing contracts and managing billing transactions. Success means seamless service execution with high data accuracy and compliance.

*Operational Support:* Monitor service costs captured hours and work in progress (WIP) in collaboration with Service Managers and Engineers. Track service on-time delivery (OTD) and identify improvement opportunities. Liaise with sales logistics and finance teams to ensure smooth order execution. Travel may be required occasionally to plant sites as needed.

*Customer and Engineer Engagement:* Engage daily with service engineers to review job status expedite spare part shortages and provide professional service order status feedback to stakeholders.

*System and Financial Administration:* Maintain correct system status for service orders perform results analysis and settlement activities and close service orders daily to ensure financial accuracy.

*Reporting and Data Management:* Support service OTD and output forecasting provide management with insights on trends and opportunities and maintain document control compliance to ensure audit readiness.

*Safety First:* Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What youll bring

Must-haves:

Grade 12

Minimum 3 years experience with strong end-to-end understanding of service order administration.

Experience in working on Ariba and Coupa will be advantageous

Proficiency in Microsoft Office and SAP (essential).

Excellent communication and problem-solving skills with a dynamic approach.

High level of accuracy and great attention to detail.

Nice-to-haves:

Commercial awareness and understanding of service processes.

Experience working in a mining or industrial service environment.

Ability to work collaboratively across multiple regions and teams.

Familiarity with financial processes related to service delivery.

Why join Weir

We live our values we think safety first do the right thing respect each other aim high and delight our customers. We encourage our people to lead by example and celebrate our successes.

Were passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights world-class engineering materials science expertise and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. Were working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits

Competitive pay

Career development and learning support

Access to global inclusion networks

Regional and team-specific benefits

Sharebuilder scheme

Wellness support for you and your family

Collaboration with global teams

Study support