Retail Supervisor Hamleys Rosebank
Job Location:
Cape Town - South Africa
Monthly Salary:
Not provided by the employer
Posted:
16 September 2026 (3 days ago)
Application Deadline:
14 December 2026
Vacancies:
1 Vacancy
Job Summary
Introduction
Key Responsibilities:
- Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
- Support daily store functions including opening/closing cash-ups stock control and visual merchandising.
- Handle customer queries and escalate issues where needed.
- Assist with team coaching shift planning and performance feedback.
- Ensure store standards health & safety and company policies are maintained.
- Monitor and report on sales performance and staff productivity.
- Requirements:
- Minimum 12 years experience in a retail environment with some supervisory or team-leading experience.
- Strong communication and interpersonal skills.
- High level of reliability initiative and attention to detail.
- Ability to lead by example and work well under pressure.
- Matric essential; a relevant retail or business qualification is an advantage.
- Computer literacy and experience with POS systems.
Required Experience:
Manager