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Retail Supervisor Hamleys Rosebank


Job Location:

Cape Town - South Africa

Monthly Salary: Not provided by the employer
Posted: 16 September 2026 (3 days ago)
Application Deadline: 14 December 2026
Vacancies: 1 Vacancy

Job Summary

Introduction

Key Responsibilities:

  • Supervise and guide team members during shifts to ensure exceptional customer service and sales performance.
  • Support daily store functions including opening/closing cash-ups stock control and visual merchandising.
  • Handle customer queries and escalate issues where needed.
  • Assist with team coaching shift planning and performance feedback.
  • Ensure store standards health & safety and company policies are maintained.
  • Monitor and report on sales performance and staff productivity.

  • Requirements:
    • Minimum 12 years experience in a retail environment with some supervisory or team-leading experience.
    • Strong communication and interpersonal skills.
    • High level of reliability initiative and attention to detail.
    • Ability to lead by example and work well under pressure.
    • Matric essential; a relevant retail or business qualification is an advantage.
    • Computer literacy and experience with POS systems.


Please e-mail Marlene your applications directly to


Required Experience:

Manager