Restaurant Hotess Reservations Stellenbosch

HOSTESS & RESERVATIONS COORDINATOR

An established hospitality venue seeks a professional welcoming and organisedHostess & Reservations Coordinatorto manage guest arrivals restaurant bookings and front-of-house coordination.

ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED.

Key Responsibilities

• Welcome guests escort them to tables and manage table allocations.

• Handle reservation enquiries confirmations and booking records via telephone and email.

• Maintain accurate reservations on DinePlan and process quotations invoices and payments.

• Communicate VIP arrivals special requests and guest requirements to relevant departments.

• Coordinate menu arrangements with guests and the Head Chef and helicopter arrivals when required.

• Assist with switchboard duties guest enquiries and restaurant operations.

• Maintain a professional tidy and welcoming reception area.

Requirements

• Matric essential; a hospitality or tourism qualification advantageous.

• 13 years experiencein reservations hosting or a front-of-house hospitality role.

• Experience using reservation systems and third-party booking platforms such as and Expedia.

• DinePlan knowledge advantageous.

• Proficiency in Microsoft Word Excel and Outlook.

• Excellent telephone etiquette written communication and guest service skills.

• Strong organisational skills and attention to detail with the ability to manage multiple bookings accurately under pressure.

• A professional presentation reliable work ethic and adaptable team-focused approach.

• Own transport and a valid drivers licence essential.

• Availability to work evenings weekends and public holidays.

To apply email your CV to
Subject: Hostess & Reservations Coordinator

Requirements

• Matric essential; a hospitality or tourism qualification advantageous.

• 13 years experiencein reservations hosting or a front-of-house hospitality role.

• Experience using reservation systems and third-party booking platforms such as and Expedia.

• DinePlan knowledge advantageous.

• Proficiency in Microsoft Word Excel and Outlook.

• Excellent telephone etiquette written communication and guest service skills.

• Strong organisational skills and attention to detail with the ability to manage multiple bookings accurately under pressure.

• A professional presentation reliable work ethic and adaptable team-focused approach.

• Own transport and a valid drivers licence essential.

• Availability to work evenings weekends and public holidays.

To apply email your CV to
Subject: Hostess & Reservations Coordinator

R10500