Residence Manager

We are recruiting a proactive Residence Manager on behalf of a client to oversee the day-to-day operations of a student accommodation property. This role is ideal for a hands-on leader who can balance property management student engagement facilities oversight compliance and operational excellence while ensuring a positive residential experience for students.

Responsibilities:

• Manage the overall operations of the residence ensuring facilities buildings grounds and equipment are maintained to the highest standard.
• Lead intake and vacate processes including room inspections key management student allocations and maintenance coordination.
• Oversee maintenance activities service providers contractors refurbishments repairs audits and compliance requirements.
• Ensure Occupational Health and Safety standards are adhered to across the property.
• Build and maintain positive relationships with students contractors service providers and key stakeholders.
• Manage student affairs complaints disciplinary matters and support student wellbeing initiatives in collaboration with the student life team.
• Maintain accurate records reports asset registers maintenance logs access control systems and operational documentation.
• Assist with budgeting expenditure control financial reporting and monthly management reporting requirements.
• Supervise site staff including maintenance personnel and support teams while driving operational efficiency and service excellence.
• Support student events residence programmes and initiatives aimed at enhancing the student accommodation experience.

Requirements:

• Grade 12 (Matric) qualification.
• Additional property management training and/or a maintenance or building management background will be advantageous.
• Minimum of 6 years relevant experience including at least 2 years in a supervisory or management capacity.
• Essential experience within student accommodation management.
• Strong understanding of property management principles leasing agreements service contracts maintenance processes and budgeting.
• Proficiency in Microsoft Office and property management systems.
• Excellent leadership communication problem-solving planning and organisational skills.
• Ability to build relationships manage multiple priorities and maintain high levels of professionalism.
• Demonstrated initiative attention to detail integrity and a student-focused approach.

EE Disclaimer:

All positions will be filled in accordance with the companys Employment Equity plan. We encourage people with disabilities to apply.

Application Unsuccessful Disclaimer:

If you do not receive feedback within two weeks of your application please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.

REF: NJ01