Enter a job title or keyword
Reservationist Receptionist Apex System Expert
Job Location:
Job Location:
Hluhluwe - South Africa
Salary:
Not provided by the employer
Salary:
Experience Required:
3-5years
Experience Required:
Posted:
19 August 2026 (21 days ago)
Posted:
Application Deadline:
16 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Lodge in Hluhluwe is seeking a highly organized professional and guest-centric Reservationist / Receptionist. The ideal candidate must possess extensive luxury hospitality front-office experience and a mandatory advanced working knowledge of the Apex booking system. This is a live-in bushveld role requiring dedication flawless admin skills and premium client interaction.
Key Responsibilities
- Reservations Management: Administer room allocations direct individual check-ins and complex tour operator itineraries via the Apex platform.
- Front Desk Excellence: Deliver premium guest reception managing check-ins orientation spa bookings and check-outs efficiently.
- Communication & Sales: Professionally answer inbound telephone lines and respond rapidly to email inquiries to maximize room occupancy.
- Financial Administration: Accurately issue invoices process secure card transactions and perform daily financial reconciliations.
- Team Liaison: Maintain open lines of communication with the General Manager guiding teams and spa staff to ensure synchronized guest itineraries.
Requirements
Minimum Requirements & Qualifications
- Experience: Minimum 23 years in front office / reservations at a 4-star or 5-star safari lodge.
- Software: Proven proficient operational mastery of the Apex booking system (non-negotiable).
- Skills: Expert data capturing invoicing cash handling and Microsoft Office (Word Excel Outlook).
- Communication: Flawless written and verbal English communication; pristine personal grooming standards.
- Compliance: Valid South African ID clean credit/ITC status and completely clean criminal record history.
- Logistics: Comfortable living and working on-site in a remote bush environment on a flexible lodge shift roster.
Benefits
Live in
Meals
R10 000- R12 000 d.o.e
Meals
R10 000- R12 000 d.o.e
Required Education:
M
