Regional Property Operations Manager

A leading student accommodation and property management company is looking for an experienced Regional Property Operations Manager with strong experience in multi-site property or operations management to oversee the operational financial compliance asset people and service delivery performance of a regional portfolio of student accommodation properties.

Responsibilities:

• Provide regional accountability for property condition building performance asset integrity and asset lifecycle management.
• Implement preventative and lifecycle maintenance programmes and oversee maintenance quality recurring defects and asset deterioration risks.
• Ensure compliance with the OHS Act fire regulations SANS and building codes local authority requirements and university requirements.
• Ensure OHS inspections fire drills evacuation procedures and statutory records are completed and maintained.
• Prepare consolidate and manage regional OPEX and CAPEX budgets three-year financial forecasts and lifecycle plans.
• Review monthly income and expenses operating cost variances municipal recoveries arrears and collections performance.
• Approve expenditure within delegated authority levels and ensure adherence to procurement frameworks and cost recovery requirements.
• Oversee regional vacate and intake planning occupancy and demand trends contractor planning and asset replacement requirements.
• Provide regional oversight of hard and soft services including cleaning security and maintenance contractors.
• Monitor contractor performance cost effectiveness and SLA adherence addressing recurring defects and under-performance.
• Ensure a consistent tenant and student experience across the regional portfolio.
• Manage escalated student complaints and support crisis and emergency response when required.
• Maintain productive relationships with universities institutional stakeholders municipalities and service partners.
• Provide direct line management to Residence Managers and regional operational teams.
• Ensure performance reviews training plans corrective action and workforce capacity planning are effectively managed.
• Provide regional direction and control of daily operations ensuring SOPs business rules and reporting requirements are followed.
• Develop and execute regional operational strategies and submit monthly reports covering occupancy financials compliance maintenance and incidents.
• Support new site launches expansion projects and portfolio growth initiatives.
• Support senior management with special projects investigations audits and performance interventions.

Requirements:

• Degree in Property Management Facilities Management Business or a related field.
• 58 years experience in multi-site property or operations management.
• Experience in student accommodation or hospitality is preferred.
• Strong leadership and team management skills.
• Financial acumen and budgeting expertise.
• Excellent communication and stakeholder engagement skills.
• Strong conflict resolution and crisis management abilities.
• Knowledge of property legislation and student housing trends.
• Tech-savvy with experience using CRM systems Microsoft Office and property management software.
• Valid drivers license and willingness to travel between sites.
• Familiarity with South African housing regulations and NSFAS policies is advantageous.
• Ability to work flexible hours including weekends during peak periods.
• Experience with sustainability and lifecycle asset planning is advantageous.

Benefits:

• Salary: negotiable.

Contact Hire Resolve for your next career-changing move.

Apply for this role today contact Abigail King at Hire Resolve or on LinkedIn.

You can also visit the Hire Resolve website: or email us your CV:

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.