Receptionist

Reception & Front-of-House

• Welcome visitors guests and contractors professionally and courteously
• Manage the reception area to ensure cleanliness organisation and professionalism
• Answer and direct incoming calls promptly and accurately
• Manage visitor access control in line with security protocols
• Coordinate meeting room bookings and setup
• Receive sort and distribute mail and deliveries
• Arrange and track outgoing courier services

Administrative Support

• Provide day-to-day administrative support across departments
• Raise and track Purchase Orders (POs) in line with procurement processes
• Liaise with suppliers and internal stakeholders on PO status
• Assist with invoice reconciliation and payment support documentation
• Maintain accurate electronic and physical filing systems
• Prepare documents reports and presentations as required
• Order and manage office supplies and refreshments
• Coordinate travel bookings accommodation and meeting logistics
• Support onboarding administration for new employees and visitors
• Maintain records and administrative databases
• Assist with coordination of events and employee engagement initiatives

Office Coordination

• Monitor shared office spaces to ensure functionality and professionalism
• Liaise with vendors facilities security and maintenance providers
• Log and follow up on maintenance and facilities issues
• Support compliance with health safety and security requirements

Customer Service

• Deliver high-quality service to internal and external stakeholders
• Build and maintain positive working relationships across teams
• Respond to enquiries efficiently and escalate where necessary
• Handle sensitive information with confidentiality and professionalism

General Responsibilities

• Adhere to company policies procedures and workplace standards
• Demonstrate professionalism integrity and discretion at all times
• Manage workload effectively in a fast-paced environment
• Perform additional duties as reasonably required