Products and Channels Supervisor (Permanent)

Brief Role Description

Based in Centurion Dc within the Group Parts department the successful incumbent will be responsible to implement the Products and Channels after sales strategy in the Dealer Network with a strong focus on Genuine Parts Sales Accident Damage Management Parts Sales Easy Drive Vehicle Plans Sales Marketing Product Management and Customer loyalty.

Possible Tasks within this Role

Implement the After Sales Strategy to meet departmental divisional and organisational goals.

Guide and support team members to ensure they understand their roles and how they contribute to departmental divisional and organizational goals.

Contribute to the achievement of Genuine Parts sales objectives at Wholesale and Retail levels

Achieve Accident Damage Management Parts sales goals by managing dealers key accounts MBRs and insurance customers.

Help achieve Easy Drive Vehicle Plans sales targets by working closely with RAMs and dealers.

Develop and implement the annual marketing plan with the Marketing Communications department to boost brand awareness generate quality leads and drive sales.

Create and execute Product Management campaigns and promotions using HPG Analysis and IAM research to boost Genuine Parts sales and market share.

Create and implement Customer Loyalty initiatives to increase the share of the overall Car Parc.

Collaborate with divisional colleagues to ensure the successful coordination and implementation of the annual Business Plan.

Collaborate with other departments and divisions to define and set targets for initiatives like Service Cam Easy Drive Vehicle Plans Lead Inbox and PPSO.

Collaborate with other departments and divisions to achieve organizational objectives.

Serve as the main point of contact with the companys Market Area Manager for Products and Channels initiatives

Qualification requirements

A recognized 3-year national diploma or 4-year bachelors degree in Sales Marketing Engineering Business Administration Business Management Finance or a related field.

Experience needed

Experience in Sales Service and Marketing is required.

Dealer after-sales operations experience and at least 3 years of specialist or supervisory automotive experience preferably in after-sales marketing or sales is advantageous.

Essentials:

The candidate must be familiar with dealer after-sales operations including service and parts and have a strong understanding of business management principles and their application.

The candidate should have a proven understanding of the automotive parts and accessories business including pricing and its impact as well as marketing concepts and their applications.

The candidate should have experience in developing and implementing after-sales campaigns and promotions

Exposure and experience in accident damage management motor body repairers and insurance will be a distinct advantage

A strong understanding of customer loyalty and experience is required.

The candidate should have experience in Strategy Development and Implementation

Key skills required - critical thinking project management communication (written and verbal) presenting influencing negotiation problem-solving decision-making coordination innovation leadership and analytical thinking skills

Experience in managing stakeholders (e.g. dealers competitors the companys and customers) with competing priorities and interests

High level of integrity is a non-negotiable requirement for this role.

Ability to work independently with minimal supervision and proficiency in MS Office (Word Excel PowerPoint Power BI CoPilot) Generative AI DMS CRM and data analysis

Please forward CV & Supporting documents to

• Marketing
• Parts Management
• Parts Sales
• Sales