Product Systems Analyst

Support maintain and optimise trading systems used within Global Markets ensuring a stable production environment for trading treasury and related business teams. The role bridges business and technology identifying process improvements troubleshooting issues managing change and implementing solutions that enhance trading operations and efficiency.

• Support and maintain trading and market-facing systems.
• Ensure system stability performance and business continuity.
• Analyse business requirements and implement technology solutions.
• Work closely with Trading Treasury Operations Finance and Risk teams.
• Participate in system enhancements projects and change initiatives.
• Manage incidents problem resolution and support documentation.
• Ensure regulatory governance and security compliance.
• Perform data analysis and SQL-based investigations.
• Build and maintain stakeholder relationships across business and technology teams.
• Train users and support teams on systems and processes.

Qualifications:

• BSc Computer Science IT Mathematics Engineering or Statistics; or
• BCom Information Systems Finance or Investments; or
• BTech IT Engineering Mathematics or Business Analytics.
• Relevant postgraduate qualification advantageous.

Preferred Degree Alignment:

• BCom Information Systems (strongest alignment)
• BSc Computer Science
• BCom Finance or Investments
• BSc Mathematics or Statistics
• Engineering Degree

• 2-3 years experience supporting trading systems.
• Exposure to financial markets treasury or trading environments.
• SQL and data analysis experience.
• Understanding of FX Money Markets and financial instruments.
• Experience interacting with multiple business stakeholders.

• Trading Systems Support
• SQL / Structured Query Language
• Data Analysis & Interpretation
• Financial Markets & Instruments
• Governance Risk & Controls
• Project Management
• Business Analysis
• Incident & Change Management
• Stakeholder Management

A technically strong Product Systems Analyst with experience supporting trading systems in banking or capital markets. Strong knowledge of FX Treasury and Money Market products with solid SQL troubleshooting and stakeholder management skills. A BCom Information Systems is the preferred qualification although Computer Science Finance Investments Mathematics Statistics and Engineering degrees are also highly relevant.