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Product Manager IBM

Pinnacle


Job Location:

Midrand - South Africa

Monthly Salary: Not provided by the employer
Experience Required: 3-5years
Posted: 27 October 2026 (16 hours ago)
Application Deadline: 24 January 2027
Vacancies: 1 Vacancy

Job Summary

The IBM Software Product Manager will primarily be focused on providing exceptional customer service by executing all administrative duties related to the IBM software portfolio.

This position will become a product expert and play a crucial role in supporting all business development activities to meet revenue and profit objectives.


Responsibilities

Execute activities to achieve monthly sales targets

Maintain and grow the existing product partner base by assisting with account planning and customer mapping

Liaise and engage with partners regularly to grow their share of the wallet

Present product/brand presentations to customers and partners

Generate leads and manage the sales process together with the partner

Present status of the development plan back to the vendor

Ensure operational excellence of vendor within the partner

Ensure all SLAs are met timeously

Responsible for fast and accurate costing and quotes to partners

Understand and implement Pinnacle strategy and policies in alignment with product

Product support (PDF Spec Sheets Web Info Sales Support Customer Support-Systems Integrators

Making sure that stakeholders at the vendor interface with stakeholders at the partner at all levels

Working with the partner to drive marketing initiatives adhering to alignment with the vendors GTM messaging i.e. Driving vendor GTMs with the partner and ensuring focus on the GTMs

Analyse market segments and develop marketing strategies to build product demand by creating effective solutions and awareness of the product and brand

Maintain the ERP system up to date with product codes and pricing agreements

Build and maintain internal and external relationships





Requirements
Skills and Education

Matric with mathematics is essential

A tertiary qualification and/or a relevant diploma in Business and/or in IT will be an advantage

Excellent computer skills in MS Word Excel Outlook and PowerPoint

Excellent verbal and written business communication skills

Good sales presentation skills

Organized individual who is deadline-driven with good time management skills

Excellent interpersonal skills

Experience and Knowledge

Minimum 5 years work experience within an IT environment

Demonstrable knowledge of software tools

Appropriate IBM accreditations would be advantageous

Previous experience within the ICT Distribution industry

Working experience in a customer service environment

Understanding of Forex conversions/calculations

Understanding Software and Cloud value propositions will be extremely beneficial

Personal Attributes and Qualities

Able to work in a pressured environment to chase and meet targets

Interested in continuously learning about technology products

Confident self-motivated and display a high level of energy

Customer service orientated

Enjoy collaboration and able to work as part of a team

High attention to detail

Proactive tactful and a technology-driven individual

Willing to go the extra mile to deliver the exceptional

Strong administrative abilities

Self-managed




Benefits

Pinnacle is for people who want more than just a job. Its a place to get involved try new things build your skills and take your career further.

With more than 30 years in the ICT industry Pinnacle offers the opportunity to work alongside talented people gain exposure to leading technology brands and be part of a business that continues to evolve with the industry.

Youll work with great people get hands-on experience with some of the biggest names in technology and have opportunities to learn train and take on new challenges along the way.

Whether youre starting your career or ready for your next challenge Pinnacle is a place where you can contribute make an impact and build what comes next.

Youre not simply joining a company. Youre joining a team where you can learn grow and build a career.



Required Skills:

SKILLS AND EDUCATION: Matric with mathematics is essential A tertiary qualification and/or a relevant diploma in Business and/or in IT will be an advantage Excellent computer skills in MS Word Excel Outlook and PowerPoint Excellent verbal and written business communication skills Good sales presentation skills Organized individual who is deadline-driven with good time management skills Excellent interpersonal skills EXPERIENCE AND KNOWLEDGE: Minimum 5 years work experience within an IT environment Demonstrable knowledge of software tools Appropriate IBM accreditations would be advantageous Previous experience within the ICT Distribution industry Working experience in a customer service environment Understanding of Forex conversions/calculations Understanding Software and Cloud value propositions will be extremely beneficial PERSONAL ATTRIBUTES AND QUALITIES: Able to work in a pressured environment to chase and meet targets Interested in continuously learning about technology products Confident self-motivated and display a high level of energy Customer service orientated Enjoy collaboration and able to work as part of a team High attention to detail Proactive tactful and a technology-driven individual Willing to go the extra mile to deliver the exceptional Strong administrative abilities Self-managed


Required Education:

Matric with mathematics is essentialA tertiary qualification and/or a relevant diploma in Business and/or in IT will be an advantage


About Company

Pinnacle Real Estate Investments and Development Management is a professional services provider offers its clients a full range of real estate investments and development management consultancy services throughout the RE development life cycle from insertion to realization.

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