Principal Specialist Technology Governance
Cape Town - South Africa
Job Summary
Role Purpose:
The Principal Specialist: Technology Governance play a crucial role in ensuring that technology operations processes and controls are reliable compliant and aligned with the organisations strategic objectives. This role acts as a bridge between technology audit risk and compliance teams driving framework adoption providing independent assurance that technology services are well-governed risks are managed proactively and value is delivered consistently to the addition the Principal Specialist will play a pivotal role in aligning technology investments vendor relationships and portfolio performance with strategic objectives.
Governance & Risk Oversight
- Lead reviews on critical technology services programs and vendors.
- Track technology related performance and put in place measures to correct problem areas
- Evaluate adherence to IT governance frameworks (e.g. COBIT ISO 27001 ITIL).
- Identify key technology risks control gaps and operational vulnerabilities.
- Partner with Risk and Compliance teams to define mitigation and remediation plans.
- Work closely with technology leaders risk owners and external auditors to align on control effectiveness and audit readiness.
- Promote awareness of governance risk and compliance principles across the organisation.
- Continuously review governance frameworks and propose improvements for efficiency and transparency.
- Work closely with the Cyber Security and Legal teams to ensure data protection contract security and policy compliance.
- Lead technology resilience programmes
Policy & Control Management
- Ensure the establishment and maintenance of an effective Technology Controls Environment
- Support the implementation and continuous improvement of IT policies and control frameworks.
- Ensure all technology domains (infrastructure applications data cybersecurity and vendor management) have effective control coverage.
- Track and report control performance metrics and compliance scores.
Governance Reporting & Insights
- Prepare governance dashboards for executive and board-level review.
- Translate complex assurance findings into clear actionable insights for leadership teams.
- Maintain a transparent pipeline of open audit risk and assurance items.
Portfolio Governance Financial and Vendor Management
- Lead and track the delivery of key governance programmes and iniatives
- Partner with Finance to maintain a transparent view of OPEX and CAPEX utilisation ensuring spending aligns with business value and technology strategy.
- Implement portfolio dashboards for visibility across demand spend risk and performance metrics.
- Maintain technology vendor dashboard and ensure service reviews tracking KPIs and performance in place for key technology vendors.
- Identify and mitigate financial and operational risks arising from vendor dependencies or governance gaps.
Qualifications and Experience
- Bachelors Degree in Information Systems or related field.
- 9 years experience in technology governance assurance delivery vendor management or portfolio management preferably in financial services or telecoms.
- Proven experience managing large multi-vendor ecosystems and technology transformation portfolios.
- Deep experience in Technology Governance either from an assurance perspective or from a delivery perspective
- Experience in setting up and maintaining an effective Technology Control Environment
- Deep understanding of OPEX/CAPEX management contract governance and vendor performance frameworks.
- Strong commercial acumen and negotiation skills.
- Familiarity with ITIL COBIT ISO 27001 and financial governance standards.
Required Experience:
Staff IC
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more