Planner
Job Location:
Johannesburg - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Are you a detail-driven professional with a passion for precision planning and project success Were looking for a highly motivated Planner to join our dynamic team and play a key role in driving efficiency across our engineering construction and procurement operations.
Position Overview:
As a Planner you will be instrumental in developing maintaining and monitoring planning and scheduling systems to ensure seamless project execution. Youll be working closely with multidisciplinary teams to create master schedules workforce plans and progress reports ensuring that projects are delivered on time within scope and aligned with strategic goals.
Why Join Us
This is more than just a planning role its an opportunity to be at the heart of project execution and operational success. We offer a supportive forward-thinking work environment where your expertise will directly influence major project outcomes. If youre ready to take ownership of schedules drive efficiencies and contribute to high-impact projects we want to hear from you!
Duties & Responsibilities
Key Responsibilities:
Develop and maintain planning and scheduling systems.
Prepare comprehensive schedules including project objectives master project timelines and manpower allocation plans.
Monitor project progress against established schedules and produce detailed man-hour reports.
Identify variances and recommend effective corrective actions to management to keep projects on track.
Ensure clear communication of schedule expectations and updates to all stakeholders.
- Route planning and Route and schedule loads within agreed customer SLA
- Plan and optimize route TRAMM
- Provide support for the operational team and ensure optimal customer service
- Supply information to Unitrans customer services representative Senior Planner and management regarding sales orders and order status
- Log errors and track these to resolve timeously.
- Effectively communicate daily delivery schedule to Operations teams and Clients.
- Daily and hourly reporting on the plan breakdowns delays etc.
- Investigate problem orders and provide status updates on Alto and to customer
- Customer Interaction: Professionally engaging with customers face-to-face as well as via phone or email in a contact center environment.
- Query Management: Responding to inquiries or complaints about services provided and ensuring prompt resolution.
- Order Coordination: Referring orders to the order execution department for timely processing.
- Data Management: Recording and maintaining accurate and relevant customer information in the companys server or database systems.
- Escalation Handling: Escalating complex inquiries to specialists when necessary to ensure customer satisfaction.
- Record Keeping: Ensuring all customer interactions and queries are documented for future reference and compliance
- Brand Representation: Fostering and promoting a positive image of the business through professional and courteous service delivery.
- Determine the load volume and tonnage to enable maximum utilization
- Maximize fleet availability
Minimum Requirements
Qualifications & Experience Required:
A relevant tertiary qualification in Road Transport and Supply Chain Management.
Strong analytical skills and attention to detail.
Proven ability to work collaboratively across teams in a fast-paced environment.
Excellent time management and problem-solving capabilities.
Experience in a similar role: 3 years or more experience
About Company
Unitrans offers innovative logistics and supply chain solutions across Africa. With over 100 years of experience in agriculture, mining, petrochemical, food & consumer, transport and industrial.
