Patient Administration Manager Hybrid
Cape Town - South Africa
Job Summary
- Lead and support the Team Leaders responsible for Credit Control and Case Management
- Monitor operational performance departmental targets escalations and key revenue cycle risks
- Oversee debtor performance collections age analysis and month-end debtor reporting
- Ensure effective case management processes including authorisations funder compliance and accurate documentation
- Conduct monthly tariff analyses identify trends and support annual tariff implementation and negotiations
- Prepare accurate reports and provide insights to support strategic decision-making by the Head: Administration
- Drive standardisation governance accountability and continuous improvement across all areas of responsibility
- Grade 12
- Relevant Diploma or Degree in Healthcare Management Business Administration or a related field
- Minimum of 5 years relevant experience in private healthcare administration revenue cycle management case management credit control or a related function
- Minimum of 2 years supervisory or management experience
- Sound knowledge of private healthcare revenue cycle processes medical scheme rules and funder requirements
- Strong understanding of case management credit control age analysis and month-end debtor processes
- Intermediate to advanced Microsoft Office skills with strong Excel capabilities for analysis and reporting
- Working knowledge of funder and industry portals will be advantageous
Required Skills:
Grade 12 Relevant Diploma or Degree in Healthcare Management Business Administration or a related field Minimum of 5 years relevant experience in private healthcare administration revenue cycle management case management credit control or a related function Minimum of 2 years supervisory or management experience Sound knowledge of private healthcare revenue cycle processes medical scheme rules and funder requirements Strong understanding of case management credit control age analysis and month-end debtor processes Intermediate to advanced Microsoft Office skills with strong Excel capabilities for analysis and reporting Working knowledge of funder and industry portals will be advantageous
Required Education:
Grade 12Relevant Diploma or Degree in Healthcare Management Business Administration or a related field