Outbound Shift Manager
Johannesburg - South Africa
Job Summary
South Africas leading online retailer is looking for a highly talented Outbound Shift Manager to join our team in Johannesburg.
We are a young dynamic hyper growth company looking for smart creative hard-working people with integrity to join us. We offer a market related Total Remuneration Package which allows full flexibility according to your needs a great work environment and a promise that you wont be bored as long as you are prepared for a challenge and want to build something great.
Purpose of this role : The Inbound/Outbound Shift Manager has complete responsibilityfor Inbound/Outbound functional processes within the fulfillmentcentre managing all aspects of stock handling from receipt fromsuppliers to filing the stock in inventory locations. This positionrequires a candidate with the proven ability to drive processimprovements and the ability to keep pace with TAKEALOTexplosive growth while motivating others to meet the challenges ofan extremely deadline-driven and fast-moving environment of E-commerce
This position reports to the : DC Outbound Manager
Your responsibilities will include:
- Overall management and coordination of allwarehousing functions
- Oversee Outbound/Inbound operations manage entirethe process within Outbound/Inbound during their shift
- Responsible for efficiently managing all aspects of stockhandling from receipt from suppliersto dispatch to customers including the returnsdepartment
- Ensure daily weekly and monthly planning is done forall warehousing operations andmanage adherence to plan
- 5S Adherence & Safety compliance - Effectivemanagement of housekeeping and ensure all safetyprotocols are followed
- Management of resource to be effective and efficient atlowest cost and according to changing needs
- Staff Management Supervise department staff andEffective leadership and direction for the operation team through evolvement
- Cross-department co-ordination communication withDispatch Inbound Inventory and TES service teams todeliver on the relevant key business drivers
- Manage customer liaison process and ensure thatwarehouse queries are resolved timeouslyand exception trends are addressed
- Ensure that warehouse space equipment andwarehouse flow is optimised and that future
- Warehouse requirements are planned
- Ensure stock accuracy through disciplined stock control
- Operate an efficient Distribution Centre by identifyingimplementing and managing optimal processes andprocedures to minimise costs and maximize workingcapitaland implement stock accuracy; Ensure reduced
packfail and Inbound Exceptions SOP are followed and all exceptions are collected on time with accuracy
Qualification & Experience:
- Grade 12
- Relevant tertiary education
- 5 years experience in directly and indirectly managingpeople to deliver continuous improvement E-commerce experience
- ERP systems knowledge
- Experience in working with budgets and cost analysis
- LEAN or continuous improvement
- Performance management skills knowledge of Industrial
- Relations and practices
Attributes Required:
- Strong communications skills
- A structured and disciplined management style
- Ability to motivate and inspire others a must
- Strong problem-solving skills
- Self-starter with high energy levels a must
- Well-developed business and operational acumen
- Analytically minded and able to find and use data to informdecision making
- Ability to work under pressure with strict deadlines
- Good attention to detail
- Strong Customer Service Orientation Goal orientated andmotivated to succeed
- Dynamic individual with proven experience in deliveringchange and innovative solutions.
The Environment:
- employees are entrepreneurial and dynamic smart customer- centric fun and have the shared ambition of being the leading e- commerce company in Africa.
- We have fun work hard take ownership work in teams to create solutions and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind whois Smart has Integrityand is Hardworking.
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.
Required Experience:
Manager
About Company
South Africa's leading online store. Fast, reliable delivery to your door. Many ways to pay. Shop anything you can imagine: TVs, laptops, cellphones, kitchen appliances, toys, books, beauty & more. Shop the mobile app anytime, anywhere.