Outbound Shift Manager

This position reports to the DC Outbound Manager.

Purpose of the role:The Inbound/Outbound Shift Manager has complete responsibilityfor Inbound/Outbound functional processes within the fulfillmentcentre managing all aspects of stock handling from receipt fromsuppliers to filing the stock in inventory locations. This positionrequires a candidate with the proven ability to drive processimprovements and the ability to keep pace with TAKEALOTexplosive growth while motivating others to meet the challenges ofan extremely deadline-driven and fast-moving environment of E-commerce

Your responsibilities will include:

• Overall management and coordination of allwarehousing functions
• Oversee Outbound/Inbound operations manage entirethe process within Outbound/Inbound during their shift.
• Responsible for efficiently managing all aspects of stockhandling from receipt from suppliers.
• To dispatch to customers including the returnsdepartment
• Ensure daily weekly and monthly planning is done forall warehousing operations and
• manage adherence to plan.
• 5S Adherence & Safety compliance - Effectivemanagement of housekeeping and ensure all safetyprotocols are followed.
• Management of resource to be effective and efficient at lowest cost and according to changing needs
• Staff Management Supervise department staff and
• Effective leadership and direction for the operation team through involvement.
• Cross-department co-ordination communication withDispatch Inbound Inventory and TES service teams todeliver on the relevant key business drivers.
• Manage customer liaison process and ensure thatwarehouse queries are resolved timeously.
• and exception trends are addressed.
• Ensure that warehouse space equipment and warehouse flow is optimized and that future.
• warehouse requirements are planned.
• Ensure stock accuracy through disciplined stock control and implement stock accuracy; Ensure reduced pack fails and Inbound Exceptions SOP are followed and all exceptions are collected on time with accuracy.
• improvement initiatives
• Measure and manage staff performance through formal staff appraisals development
• coaching and disciplinary procedures
• Ensure that all business processes procedures and jobprofiles are documented andupdated
• Performance Monitoring - Management reporting interms of operational performance productivity stockcontrol and
• budgets
• Manage projects according to stipulated time frames.
• Liaising with suppliers

Qualification & Experience:

• Grade 12
• Relevant tertiary education.
• 5 years experience in directly and indirectly managingpeople to deliver continuous improvement

Attributes Required:

• Strong communications skills.
• A structured and disciplined management style.
• Ability to motivate and inspire others a must.
• Strong problem-solving skills.
• Self-starter with high energy levels a must.
• Well-developed business and operational acumen.
• Analytically minded and able to find and use data to informdecision making.
• Ability to work under pressure with strict deadlines.
• Good attention to detail
• Strong Customer Service Orientation Goal orientated andmotivated to succeed;
• Dynamic individual with proven experience in delivering change and innovative solutions.