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Operations Manager Financial Services

Hr Co


Job Location:

Durban - South Africa

Monthly Salary: Not provided by the employer
Posted: 29 May 2026 (30+ days ago)
Application Deadline: 26 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Our client a Pinetown based financial services company requires an experienced Operations Manager - Risk & Compliance and Customer Support to play an important role in ensuring operational efficiency.


Key Responsibilities
  • Manage and oversee daily operational activities across all departments
  • Ensure efficient customer service and support delivery
  • Implement and improve operational processes and procedures
  • Maintain compliance with regulatory requirements including FSCA POPIA AML and FICA
  • Identify operational risks and implement effective controls
  • Manage operational reporting reconciliations and financial administration
  • Oversee banking processes payments reconciliations and settlements
  • Lead and support the operations team through performance management and coaching
  • Liaise professionally with customers partners underwriters and service providers
  • Drive process improvements automation initiatives and operational excellence
  • Ensure accurate documentation audit trails and compliance records are maintained
Minimum Requirements
  • Strong background in Banking and Financial Services
  • Minimum 5 years experience in banking compliance and operations
  • Financial management and accounting knowledge
  • Strong understanding of risk compliance and operational controls
  • Excellent communication and leadership skills
  • Ability to manage multiple priorities in a high-pressure environment
  • Strong analytical and problem-solving abilities
  • Proficient in Microsoft Office Suite (Excel Word Outlook)
Preferred Qualifications
  • Advanced Certificate in Banking Services
  • Accounting qualification or financial background


Someone with banking finance would be suited.
Strong management skills and potential for leadership.



Required Experience:

Manager


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