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Operations & Events Coordinator
Job Location:
Job Location:
Cape Town - South Africa
Monthly Salary:
R 20000 - 25000
Monthly Salary:
Posted:
18 September 2026 (6 hours ago)
Posted:
Application Deadline:
16 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
McGillicuddy Hospitality partners with the worlds leading hospitality and cruise brands to define their brand promises developing and delivering programs to ensure every employee is excited to deliver on that brand promise every day. We are a multi-talented team developing niche service and leadership development programs training initiatives managing ship launches & hotel openings procedural documentation and much more for our clients.
Our team is growing and we are searching for someone special who is not afraid of hard work and a healthy dose of pressure. This person must be able to learn on the job while consistently meeting our high standard of delivery and work ethic. They need to be a master of multi-tasking and thrive in a dynamic and ever-changing environment.
As the Operations & Events Coordinator you will report to and work closely with the Manager of Operations to ensure that all projects and events run smoothly effectively and professionally. You will lead the detailed planning and support the execution of international events and assist in communications at all stages. Additionally you will collaborate with the Learning & Development team to ensure the operational planning and execution of supporting training meet the required standard. A positive can-do attitude and a hands-on approach to problem-solving and learning will contribute to your growth within our company.
Our values are at the core of everything we do:
Authenticity: We always keep it real and foster open and honest relationships
Excellence: We are passionate about always doing our very best
Impact: We move the needle by teaching meaningful skills to individuals and teams
If our values align with yours we would love for you to join our dynamic and multi-talented team.
The Practicalities:
This role is based at our Cape Town office. During the 90-day probationary period this position requires full-time office presence for an accelerated onboarding program. Thereafter the role requires a minimum of three out of five days per week in-office. The role includes some travel to project sites with on-site commitments lasting 1-2 weeks per trip. During these high-intensity phases the role demands adaptability and a commitment to delivering exceptional results within tight timelines.
Position Responsibilities
The Operations Coordinators purpose is to own the detailed operational coordination during the planning and execution phases to ensure our events and projects run seamlessly to McGillicuddy Hospitalitys standard of excellence.
- Owns hands-on operational coordination of all projects and international events including ship launches hospitality schools hotel openings training operations leadership development programs and other related activities.
- Oversee the detailed planning of all operational projects including venue logistics budget maintenance attendee experience / team building and event evaluation.
- Provides hands-on operational support during the execution of all projects including ship launches hospitality schools hotel openings training operations leadership development programs and other related activities.
- Ensures all stakeholders are kept aware and informed of all necessary developments at all project stages to ensure continued alignment with the client.
- Owns contingency planning operational readiness and project/event close-out responsibilities.
- Create well-designed and creative presentations reports and supporting materials that communicate clearly to the desired target audience. This includes reports webinars information letters schedules and other correspondence as required.
- Collaborate with the Learning & Development Team to ensure the planning and execution of all training activities are delivered to the required standard.
- Lead the logistics of ensuring required training venues and materials (printed or otherwise) are in the required location in adequate time for training program execution.
- Oversee supplier management across projects including sourcing cost comparisons ideation production coordination and timely delivery of goods and services. Use commercial judgement for sound decision making and maintain clear communication with suppliers to ensure alignment on quality timelines and budget.
- Support the development and implementation of internal processes to improve operational efficiency and project consistency. Continuously identify opportunities for streamlining workflows standardizing documentation and enhancing team collaboration.
- Attention to detail in all aspects of event management including contracts timelines and attendee requirements.
Requirements
- Matric Certificate/ Grade 12 required; tertiary level of education preferred
- Degree/Diploma in Hotel Management and/or Event Management is highly advantageous
- Minimum of 2 years of international events conferences project coordination training operations hotel openings or complex hospitality operations essential
- Cruise Hospitality Industry or international event management experience is highly advantageous
- Demonstrated understanding of business processes and practices
- Comfortable communicating professionally with senior client stakeholders and executives
- Proven ability to take initiative manage multiple projects multi-task effectively and prioritise while meeting stringent deadlines
- Exceptional demonstrated attention to detail with agile problem-solving skills
- Demonstrates active listening skills and can process instructions easily
- Ability to work independently and as part of a team
- Self-starter thats highly motivated and thrives in a fast-paced environment
- Master of multi-tasking ability to adapt & take on tasks and projects in a fast-paced environment
- Excellent written and spoken English with exceptional administrative and organizational skills
- Excellent proficiency in PowerPoint MS Word and MS Excel
- Exceptional work ethic and desire to support the team in every way possible
- Confidence working with international clients suppliers and teams across time zones
- Cape Town-based hybrid role with regular attendance at the Newlands office and reliable transport required
- Can travel internationally up to 25% of the time (Valid Passport Advantageous)
Benefits
- Salary range of R20000-R25000 per month
- Opportunity for global travel
- Hybrid Work Environment (remote work and office-based in our Newlands office)
- Inspirational and modern office space with covered and secured parking
- Annual Performance-Based Bonus
- Contribution towards Medical Aid
- Dynamic and exciting work environment with career growth opportunities
Required Skills:
Matric Certificate/ Grade 12 required; tertiary level of education preferred Degree/Diploma in Hotel Management and/or Event Management is highly advantageous Minimum of 2 years of international events conferences project coordination training operations hotel openings or complex hospitality operations essential Cruise Hospitality Industry or international event management experience is highly advantageous Demonstrated understanding of business processes and practices Comfortable communicating professionally with senior client stakeholders and executives Proven ability to take initiative manage multiple projects multi-task effectively and prioritise while meeting stringent deadlines Exceptional demonstrated attention to detail with agile problem-solving skills Demonstrates active listening skills and can process instructions easily Ability to work independently and as part of a team Self-starter thats highly motivated and thrives in a fast-paced environment Master of multi-tasking ability to adapt & take on tasks and projects in a fast-paced environment Excellent written and spoken English with exceptional administrative and organizational skills Excellent proficiency in PowerPoint MS Word and MS Excel Exceptional work ethic and desire to support the team in every way possible Confidence working with international clients suppliers and teams across time zones Cape Town-based hybrid role with regular attendance at the Newlands office and reliable transport required Can travel internationally up to 25% of the time (Valid Passport Advantageous)
