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Operating Model Lead
Job Location:
Job Location:
Centurion - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
19 August 2026 (12 hours ago)
Posted:
Application Deadline:
16 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Our client in the Telco sector is seeking a Operating Model Lead on a contract duration of 6 to 12 months.
Role Purpose
Lead the operating model and business process transformation required to support ensuring that organisational capabilities processes governance and operational readiness are aligned to the future-state transformation.
Role Purpose
Lead the operating model and business process transformation required to support ensuring that organisational capabilities processes governance and operational readiness are aligned to the future-state transformation.
Key Responsibilities
- Develop and assess target operating models.
- Lead enterprise capability assessments.
- Develop capability maps and maturity assessments.
- Lead business process transformation.
- Identify process inefficiencies and opportunities for simplification.
- Design cross-functional processes spanning Consumer SMB Enterprise and other business units.
- Develop operating model principles roles and responsibilities.
- Support organisational readiness and change activities.
- Define governance and decision-rights models.
- Facilitate workshops with business and technology stakeholders.
- Ensure business processes support BSS transformation.
- Support capability transfer and sustainable operating capability.
- Develop process KPIs and performance measures.
- Bachelors degree in Business IT Industrial Engineering Operations or related field.
- 10 years operating model business architecture process transformation or consulting experience.
- Strong enterprise transformation experience.
- Experience in telecommunications preferred.
- Strong Business Process Management experience.
- Experience with capability modelling and operating model design.
- Knowledge of BPMN and process modelling.
- Experience with Agile and digital transformation environments.
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more
