OpenText Appworks Configuration Specialist
Pretoria - South Africa
Job Summary
Location: Pretoria (On-site)
Contract: 12 months renewable
Closing date: 26 October 2026
- Bachelors degree (NQF Level 7) in Computer Science Information Management or a related field.
- 35 years of experience in a business analysis environment specifically involving OpenText applications.
- Strong knowledge of business requirements analysis elicitation techniques and functional specifications.
- Experience in configuring complex business processes and system tasks.
- Knowledge of quality assurance IT governance and continuous improvement.
- Experience in change management acceptance testing and solution implementation.
- Ability to investigate system issues identify root causes and recommend effective solutions.
- Experience contributing to training manuals training plans and knowledge transfer.
- Strong industry business and organisational knowledge.
- Excellent planning organisational problem-solving and decision-making skills.
- Ability to manage competing priorities demonstrate resilience and influence stakeholders effectively.
- Commitment to continuous learning professional development and business process optimisation.
- Analyse business requirements and design high-quality IT solutions aligned with business objectives and approved governance frameworks.
- Configure and optimise complex business processes workflows and tasks within OpenText AppWorks.
- Develop and maintain functional specifications system documentation and supporting technical requirements.
- Manage change requests and assess their impact on existing systems business processes and functionality.
- Lead and support solution delivery throughout development system integration testing deployment and implementation.
- Coordinate and manage User Acceptance Testing (UAT) to ensure solutions meet business requirements and quality standards.
- Investigate system issues perform root-cause analysis and recommend effective solutions in collaboration with users developers and stakeholders.
- Provide ongoing application maintenance and technical support to ensure system stability and business continuity.
- Ensure compliance with IT governance frameworks quality assurance standards policies and approved procedures.
- Identify opportunities for continuous improvement process optimisation and enhanced system performance.
- Develop and maintain training materials user manuals and training plans to support new implementations and system enhancements.
- Deliver training and facilitate knowledge transfer to business users and internal teams.
- Stay up to date with OpenText AppWorks tools technologies methodologies and industry best practices.
- Collaborate with project managers programme managers business analysts developers and other stakeholders to ensure successful project delivery.
- Maintain comprehensive project documentation and ensure knowledge transfer is completed through an accessible traceable repository.
Email updated CVs to emailprotected
Required Experience:
IC
About Company
WHO WE ARE EQPlus Technologies (Pty) Ltd was founded in 1999 by an exceptionally talented team of professionals and entrepreneurs. Today EQPlus is an industry-recognised Information Communications Service Provider that reflects South Africa’s unique diversity and is proud to announce ... View more