Ocean Import Agent

Ensure timely and accurate movement of freight and information while providing exceptional customer service.

Tasks and Duties

This section lists job-specific tasks and duties that are completed on a regular basis by the employee as noted in the Expeditors Ocean Import Operational Performance Standards.

This list may be edited to the specific job role.  

• Indent monitoring
• Order management
• Log & Prepare File For Import
• Receive Documents
• Process shipments
• Monitor shipments
• Invoicing
• ULI filings
• Recoveries

Product Agent Job-Specific Performance Expectations

This section lists the core business-critical performance expectations applicable to product agents.

Timely and Accurate Shipment Processing

• Ensures smooth and timely freight process flow according to Expeditors operational procedures.
• Follows customers standard operating procedures and proactively notifies customers of any issues.
• Consistently meets KPI standards as per companys procedures.

Timely and Accurate Data Entry

• Ensures accurate and timely data entry into our operational systems according to Expeditors operational procedures and customer requirements.
• Monitors exception reports for quick data integrity resolution.

Timely and Accurate Billing and Accounting

• Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements.
• Properly provisions service provider charges to avoid reserves.
• Follows proper credit approval processes in order to minimize risk and protect the company.

Qualifications :

This section lists desired qualifications for the job and may be edited to the specific job role.

• A min of 3 years experience in a similar role
• College graduate or above
• Global logistics industry knowledge
• Good computer skills (e.g. MS Excel MS Word)
• Fluent in English

Additional Information :

Expeditors offers excellent benefits:

• Paid Annual and Sick Leave
• Discovery Medical Aid
• Liberty Corporate Benefits: Pension / Retirement Fund Family Benefit / Funeral Cover Disability Income Benefit Value Added Services
• Employee Stock Purchase Plan (ESPP)
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Remote Work :

No

Employment Type :

Full-time