O2C Senior Clerk (Debtors)

An exciting opportunity has become available for an experienced Order-to-Cash Senior Clerk to join a high-performing finance team. This role is ideal for someone who thrives in a fast-paced environment enjoys stakeholder engagement and takes pride in maintaining strong debtor controls while delivering excellent customer service. Were looking for a highly organised and commercially aware finance professional who understands the importance of cash flow to a business. The ideal candidate will have solid collections accounts receivable and customer account management experience coupled with the confidence to build relationships and resolve issues efficiently. If youre proactive solutions-driven and enjoy taking ownership of the debtors function this could be the perfect next move.

Job Description:

The successful candidate will be responsible for managing customer accounts collections cash allocation reconciliations and query resolution. Working closely with both internal and external stakeholders you will ensure that outstanding amounts are collected within agreed terms account balances are accurate and risks are identified and managed proactively. The role requires strong attention to detail excellent communication skills and the ability to work under pressure while maintaining a customer-focused approach.


Skills & Experience:

• Manage customer accounts and outstanding debtors balances
• Drive collections and ensure payments are received within agreed terms
• Investigate and resolve account invoice and payment queries
• Allocate and reconcile customer payments accurately
• Prepare debtor reconciliations and ageing reports
• Monitor account risk and escalate concerns where necessary
• Support month-end accounts receivable reporting activities
• Build strong relationships with customers and internal stakeholders
• Ensure compliance with company policies and financial controls
• Assist with cash flow management through effective collections practices
• Support audit requirements and reporting requests
• 5-10 years experience within an Order-to-Cash Accounts Receivable Credit Control or Debtors role
• Strong collections and customer account management experience
• Excellent reconciliation and problem-solving skills
• Strong Excel and systems experience
• Ability to communicate confidently with stakeholders at all levels
• Strong attention to detail and ability to manage deadlines
• Previous Shared Services experience advantageous

Qualification:

• Matric essential

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