New Business Development Manager

Are you a driven sales professional with a passion for winning new business and building lasting client relationships We are seeking a New Business Development Manager to spearhead revenue growth expand our market presence and identify new opportunities within the credit collections and data solutions landscape.

This role is ideally suited to a highly motivated hunter who thrives on developing new business opportunities while maintaining and growing strategic client relationships.

The primary focus of this role is to drive new business acquisition (80%) by identifying pursuing and securing new clients through proactive prospecting strategic sales initiatives and relationship building.

A secondary focus (20%) involves managing and growing an allocated portfolio of existing clients ensuring retention client satisfaction and the expansion of revenue opportunities through upselling and cross-selling initiatives.

• Identify target and secure new business opportunities across key industries.
• Conduct market research to identify trends prospects and growth opportunities.
• Generate leads through networking referrals cold calling and digital channels.
• Build and maintain a strong pipeline of qualified prospects.
• Prepare and deliver impactful sales presentations and proposals.
• Respond to tenders RFIs and RFPs.
• Negotiate and successfully close deals.
• Consistently achieve or exceed monthly quarterly and annual sales targets.
• Engage with existing clients to identify and convert additional business opportunities.

• Manage and grow a portfolio of existing client accounts.
• Identify upselling and cross-selling opportunities.
• Build and maintain strong relationships with key stakeholders and decision-makers.
• Ensure high levels of client satisfaction and delivery aligned to contractual commitments.
• Drive account retention and revenue growth.

• Develop and execute sales strategies aligned to business objectives.
• Collaborate with Marketing Operations and Product teams to ensure seamless onboarding and service delivery.
• Provide market intelligence and client feedback to strengthen service offerings and competitive positioning.
• Monitor industry trends and competitor activity to identify growth opportunities.

• Maintain accurate sales activity prospect and pipeline records within the CRM system.
• Prepare regular sales reports forecasts and performance updates.
• Track progress against targets and ensure effective pipeline management.

• Proficient in Microsoft Office Suite particularly Excel.
• Experience using CRM systems.
• Working knowledge of SAS systems.
• Understanding of relevant legislation advantageous:
  • National Credit Act (NCA)
  • Debt Collectors Act
  • Companies Act
• Excellent written and verbal communication skills with a strong command of English.

• Strong sales negotiation and closing abilities.
• Excellent communication and interpersonal skills.
• Results-driven and highly target-oriented.
• Resilient self-motivated and proactive.
• Strong relationship-building and stakeholder management skills.
• Commercially astute with sound business acumen.
• Ability to work independently while contributing to team success.