Network Engineer Level 2

Our client is an established enterprise with a large distributed operating environment and a business-critical technology estate. The organisation is investing in resilient secure and better-performing infrastructure across multiple sites creating an opportunity for an intermediate Network Engineer to step into meaningful second-line ownership rather than narrow ticket handling.

1. Stabilise escalated network support: Take ownership of Level 2 incidents across WAN LAN WLAN VPN and firewall environments resolving issues with clear root-cause notes and permanent-fix thinking.
2. Deliver clean network changes: Implement approved router switch firewall wireless VLAN VPN and routing changes with proper testing rollback planning and configuration documentation.
3. Improve network performance visibility: Use monitoring tools to identify recurring performance issues bandwidth constraints or site-level instability and recommend practical improvements.
4. Strengthen security hygiene: Support firewall-rule maintenance access-control changes patching and vulnerability remediation in partnership with cybersecurity teams.
5. Contribute to network projects: Provide hands-on technical input testing and documentation for initiatives such as SD-WAN Wi-Fi rollouts migrations upgrades or refresh work.
6. Raise team capability: Create or improve playbooks configuration notes and best-practice guides that help Level 1 engineers resolve common issues faster and escalate cleaner.