Medical Receptionist

Permanent Position: Medical Receptionist Company Overview: Msuez UK is a leading healthcare provider in South Africa offering a wide range of medical services to patients. We are committed to providing high-quality care and exceptional customer service to our patients. Job Overview: We are seeking a highly organized and efficient Medical Receptionist to join our team in Cape Town. The Medical Receptionist will be responsible for managing the front desk and providing administrative support to the medical team. The ideal candidate will have excellent communication skills attention to detail and a friendly and professional demeanor. Key Responsibilities: - Greet and check-in patients ensuring a positive and welcoming experience - Answer phone calls and direct inquiries to the appropriate staff member - Schedule appointments and manage the appointment calendar - Verify patient information and insurance coverage - Collect and process payments for services rendered - Maintain accurate and up-to-date patient records - Assist with administrative tasks such as filing faxing and data entry - Collaborate with the medical team to ensure efficient patient flow - Maintain cleanliness and organization of the reception area - Adhere to all company policies and procedures Qualifications: - High school diploma or equivalent - Previous experience in a medical office or customer service role preferred - Strong communication and interpersonal skills - Proficient in Microsoft Office and electronic medical record systems - Ability to multitask and prioritize tasks effectively - Excellent attention to detail and accuracy - Ability to maintain confidentiality and handle sensitive information with discretion Benefits: - Competitive salary - Medical dental and vision insurance - Paid time off and holidays - Professional development opportunities - Positive and supportive work environment If you have a passion for providing exceptional customer service and are looking for a fulfilling career in the healthcare industry we encourage you to apply for the Medical Receptionist position at Msuez UK. We value diversity and are an equal opportunity employer.