Marketing Manager & Customer Success

Role: Marketing Manager & Customer Success-

Priority Location: South Africa & Latin America

Working Hours: 9AM - 5PM (Mon - Fri) PST

Salary Range: $2000 - $3500 USD ($) per month commission
(The final offer is at the clients discretion and depends on the candidates interview results skills and experience.)

Type of contract: Independent Contractor

Type of job: Remote

About the Role:

The company is a fast-growing email marketing agency that helps insurance businesses win and keep customers. The founder has scaled a previous company with a largely overseas team and is now building this company the same way.

Were hiring a Marketing Manager / Customer Success lead: a marketer first who also owns client relationships. Youll run email campaigns for our insurance clients and be their day-to-day point of contact keeping them informed happy and growing with us.

What You Will Do:

Marketing

• Plan build and launch email campaigns and sequences for a portfolio of insurance clients.
• Run day-to-day campaign operations in Instantly and our other email tools: list setup sequencing deliverability and testing.
• Track performance (opens replies leads generated) and turn results into clear next steps.
• Write and refine email copy and offers that fit each clients audience.

Customer success

• Be the main point of contact for your client accounts from onboarding onward.
• Run regular check-ins and report results in plain client-friendly language.
• Spot risks early handle issues calmly and keep clients engaged and renewing.
• Share client feedback with the founder to improve our service and playbooks.

Qualifications & Skills:

Required Qualifications

• 3 years in marketing with hands-on email marketing or lead generation experience.
• Hands-on experience with Instantly (strongly preferred) or similar cold email and outreach tools.
• Client-facing experience at an agency or in an account management role.
• Comfortable owning several client accounts at once and staying organized under deadlines.
• Excellent spoken and written English; confident leading client calls.
• Data-minded: you read campaign metrics and know what to change next.

Preferred Qualifications

• Agency background serving US clients.
• Experience marketing to or working with insurance businesses.
• Familiarity with deliverability best practices CRMs and lead-gen data tools.
• Experience in email sequencing tools such as Instantly or other similar tools

Compensation & Success:

• Compensation: Competitive monthly salary in USD matched to experience. Strong candidates will be paid well. Target is $2000 - $3500 USD/mo
• Growth: Join early at a fast-growing agency and help shape how we serve clients as the team scales.
• Ownership: Work directly with an experienced founder who has built and sold a company with an overseas team and own real results for your accounts.