Marketing, Design & Communications Coordinator

Marketing Design & Communications Coordinator
(Permanent: Menlyn Maine Pretoria)

About The Client

Were on a mission to improve the global financial ecosystem by enabling banks and corporates to offer innovative financial solutions that benefit society. Integrity tenacity learning enabling and agility are our core values and weve served our customers and partners for more than 23 years.

Department: Group Brands & People Strategy
Reports to: Head: Group Brands & People Strategy
Location: Pretoria
Experience Level: 13 years experience and/or Honours graduate with strong extracurricular involvement (committees societies leadership roles)

Role Purpose:

The Marketing Design & Communications Coordinator is responsible for the execution and day-to-day custodianship of all the Clients client-facing platforms design outputs and marketing collateral.

This role is highly execution-focused with a strong emphasis on:

• Website management and optimisation
• Design and content production
• Brand consistency across all assets
• High-quality marketing and proposal outputs

The role supports broader brand communication and PR initiatives while ensuring that all outputs meet a professional consistent and high-quality standard

Key Competencies:

• Strong visual design ability and attention to detail
• High ownership and accountability for output quality
• Strong organisational and coordination skills
• Ability to manage multiple stakeholders (internal external)
• Comfortable working across design content and digital platforms
• Proactive structured and delivery-focused
• Strong written communication and copywriting ability

Technical Requirements:

Proficiency (or strong working knowledge) in:

• Canva
• Figma
• WEB flow
• Wix
• Adobe Creative Suite (Photoshop Illustrator InDesign)

Basic understanding of:

• Website structures
• Branding systems and design consistency
• LinkedIn content

Key Responsibilities

1. Custodian of Marketing Platforms & Digital Presence

Websites (Primary Responsibility)

• Maintain and update all The Client Group websites
• Design and build pages using Webflow / Wix
• Implement updates to content layout and structure
• Ensure websites are:
• Visually consistent and aligned to brand
• Accurate and up to date
• Easy to navigate and user-friendly

LinkedIn & Digital Content

• Collaboratively conceptualise design and publish LinkedIn content (34 posts per week)
• Create supporting visual assets (Canva/Figma/Adobe)
• Maintain and update LinkedIn company pages
• Monitor basic performance and engagement trends

Marketing & Event Collateral

• Design and prepare collateral for:
• Events
• Career days
• Internal and external communications
• Coordinate printing and distribution where required

2. Custodian of Brand & Visual Identity

Brand Application

• Ensure consistent application of:
• Brand look-and-feel
• Typography colour and layout standards
• Maintain quality and professionalism across all outputs

Collateral Development

• Design update and maintain:
• Company profiles
• Proposals and pitch decks
• Brochures and marketing documents
• Ensure all material is client-ready and professionally formatted

Brand Asset Management

• Maintain a central repository of:
• Logos icons and imagery
• Templates and design systems
• Ensure:
• Version control
• Accessibility for relevant teams

Template Creation

• Create and maintain templates for:
• Proposals
• Reports
• Presentations
• Continuously improve usability and consistency of templates

3. Marketing Design & Content Execution

• Design high-quality:
• Presentations (PowerPoint)
• Documents (Word)
• Marketing collateral
• Translate content into visually compelling outputs
• Assist with copywriting and refinement of messaging where required

4. Support to PR & External Communications (Light Coordination Role)

• Support coordination with PR partner
• Assist with:
• Opinion pieces and press releases (design formatting)
• Research on industry topics
• Monitor industry trends (fintech BaaS PaaS) using tools like Google Alerts

5. Internal Communication Support

• Assist with:
• Newsroom updates (design formatting)
• Internal communication material
• Design content for:
• Office screens/TV displays
• Support People & Culture initiatives through:
• Design
• Copy
• Coordination

6. Support High-Quality Proposal & Business Outputs

• Format and compile proposal submissions
• Design and refine pitch decks and documents
• Ensure all externally shared material is:
• Professionally designed
• Brand aligned
• Consistent and high quality