Mailroom Clerk

Mailroom Operations

• Receive sort and distribute incoming mail and packages to the appropriate recipients.
• Collect and dispatch outgoing mail and courier packages.
• Prepare outgoing mail for shipment and maintain dispatch records.
• Operate mailroom equipment including postage meters scanners mail sorting machines and labelling equipment.
• Ensure timely and accurate delivery and collection services.

Archiving and Records Management

• Assist with all archiving processes including document storage and archive box recalls.
• Maintain accurate records and documentation for onsite and offsite archives.
• Ensure archive registers forms and spreadsheets are updated and accurate.
• Log inspect seal and track all outgoing archive boxes.
• Adhere to all archiving and records management protocols.

Administration Support

• Capture and maintain accurate records and data on relevant systems and spreadsheets.
• Provide documented information relating to archiving and mailroom processes.
• Respond to ad hoc administrative requests from business units.

Inventory and Supplies Management

• Monitor mailroom and archive supplies.
• Order supplies as required to ensure uninterrupted service.
• Track usage and maintain stock records.

Facilities and Housekeeping

• Maintain orderliness and cleanliness of mailroom and archive facilities.
• Conduct routine inspections of archive rooms and office areas.
• Support compliance with Health & Safety standards by reporting and addressing housekeeping concerns.
• Encourage employees and business units to maintain organized workspaces.

Customer Service

• Deliver professional service to internal and external stakeholders.
• Build positive working relationships with employees tenants customers and service providers.
• Resolve routine mailroom and archiving queries efficiently.