Learning Director (12 Month FTC)

At Jellyfish we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts creative minds and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo reinvent media activation and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand

Job Description

A Learning Directors role is designing and maintaining the overall learning architecture that underpins MSC training and readiness. They ensure learning content is organised into clear pathways aligned to roles services and proficiency levels enabling learners to access the right content at the right time. This includes defining and governing metadata and tagging standards (for example by service role skill tool and learning intent) so content is discoverable reusable and scalable. By establishing a structured wellmaintained learning ecosystem the Learning Architect supports consistent onboarding ongoing readiness and efficient content updates as MSC services and priorities evolve.

The Learning Director is responsible for designing and maintaining the endtoend learning delivery architecture that enables learning to be discoverable usable and effective in the flow of work. This role defines how learning content is structured tagged governed and connected across tools and platforms ensuring a clear separation between learning and reference materials. The Learning Architect partners closely with Learning Designers and Learning Technology Specialists to translate learning intent into scalable structuresestablishing standards for metadata content pathways and sourceoftruth locationsso learners can access the right content at the right moment reduce cognitive overload and reach job readiness faster.

Your primary responsibilities will include:

• Design and maintain the learning delivery architecture that underpins all training and readiness content ensuring it can scale as content volumes grow.

• Define and enforce standards for content structure tagging metadata and storage enabling consistent discoverability and reuse across service lines.

• Establish and govern a single source of truth for learning content reducing duplication and improving update and maintenance efficiency.

• Ensure a clear separation between learning content and reference material supporting faster onboarding and reduced cognitive load for learners.

• Translate learning intent and design requirements into scalable content pathways that support role and taskspecific learning in the flow of work.

• Partner with Learning Designers to guide content design decisions ensuring alignment to architectural standards and quality thresholds.

• Provide quality and standards oversight as content is created updated or reimagined protecting consistency and learner experience over time.

• Support governance and change processes by enabling structured intake triage and controlled updates to learning materials.

• Enable faster speedtocompetency by ensuring learning content is discoverable relevant and accessible at the point of need.

Qualifications:

• Experience with learning platforms automations and AI-enabled tools (e.g. content agents engagement analytics)

• Background in large client environments

• Experience in working with Marketing learning content or Marketing roles

• Experience building or improving Train the Trainer materials

• Strong expertise in learning design and learning systems with a clear ability to distinguish learning from reference content

• A systemsthinking mindset able to design endtoend scalable learning structuresDeep capability in content architecture tagging metadata and discoverability

• A governanceled approach that protects quality consistency and sustainability

• The ability to guide and influence designers and SMEs through clear standards and frameworks

• A sharp focus on speedtocompetency and learner usability not just content creation

• Comfort operating in complex evolving environments simplifying and improving over time

Note: We emphasise skills expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.

Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.

Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide 1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Jellyfish will give preference to Employment Equity candidates in accordance with the companys Employment Equity Plan and its Affirmative Action measures.

Unfortunately there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity please report it to .

Required Experience:

Director