Learning & Development Specialist

At Mimecast our Learning & Organizational Development team is entering an exciting new chapter. As we grow in scope and ambition spanning talent management career development leadership enablement and AI & digital fluency we are building a shared services function to keep our work connected coordinated and high quality.

In this role you will sit at the center of that effort. Reporting into the Director of Talent & Performance you will work as part of a small close-knit shared services pod alongside a more senior colleague and a peer that supports the broader L&OD leadership team across career development leadership development and HR AI strategy. Youll step in where the team needs you adapt as priorities shift and bring consistent quality to whatever youre working on. No two quarters will look exactly alike and thats by design.

This is a role for someone who is energized by variety comfortable with ambiguity and wants to grow their craft in a team that is actively raising the bar on what great HR looks like. Few roles at this level offer the same breadth. You will have touchpoints across every part of the L&OD function from talent management and career development to leadership enablement and HR AI strategy. For someone early in their career who wants to grow fast and figure out where their strengths really lie that exposure is the opportunity

What Youll Do

The work in this role will flex depending on where the team needs support at any given time. The areas below reflect the kinds of contributions youll make not a fixed set of workstreams youll own. Youll move across them as priorities evolve picking up and handing off as the teams work requires.

• At times youll be supporting the coordination and delivery of L&OD programs handling logistics communications scheduling and post-session follow-up to keep initiatives moving

• You may step in to help maintain dashboards trackers and documentation that keep the broader team aligned on status and next steps

• When programs are landing across regions you might be the connective tissue between the L&OD team and HRBP stakeholders making sure things get done and nothing falls through the cracks

• Depending on the initiative you could be contributing to facilitator guides participant materials toolkits or job aids working to a brief from the L&OD leadership team or shaping something more independently as your confidence grows

• Some of your time may go toward digital content: e-learning modules video scripts or self-service resources that extend the teams reach

• Youll help keep existing content libraries current and useful spotting where things need refreshing and flagging it when they do

• Measurement is part of the work too: you might contribute to survey design help pull together program data or translate feedback into a clear story about whats working and what isnt. You dont need to be an analyst but comfort with data is increasingly core to how this team operates

• Much of what makes this role valuable is your ability to plug in across different workstreams whether thats covering a capacity gap bridging two parts of the team or picking up operational work that doesnt belong to any single specialist

• Recurring operational needs like reporting and vendor coordination may fall to you at various points and handling them reliably is part of how this team stays effective including supporting the administration of external learning platforms and partnerships where needed

• Youll contribute to HRBP enablement by helping develop tools and reference materials that translate L&OD frameworks into practical use

• You may at times help shape internal communications and awareness campaigns that drive Mimecaster engagement with L&OD programs keeping people informed building anticipation and making sure the right context lands before a session or initiative kicks off

• As a team investing in AI fluency youll be expected to actively explore and use AI-enabled tools in your work not just be aware of them

• Youll build relationships with the L&OD leadership team and HRBP stakeholders across EMEA APAC and North America understanding what they need and showing up consistently as someone they can rely on

• Youll represent the L&OD team in working groups and cross-functional meetings bringing the same professionalism regardless of whether youre leading the work or supporting it

What Youll Need

• 13 years of experience in learning & development HR organizational development or a related field either in-house or consulting

• Demonstrated ability to manage multiple workstreams simultaneously with strong attention to detail and follow-through

• Experience supporting the design and delivery of instructor-led or digital learning programs for adult learners

• Strong written communication skills; able to translate complex ideas into clear engaging materials

• Comfortable working in a global matrixed environment with stakeholders across functions and time zones

• A learners mindset: curious adaptable and genuinely comfortable when priorities shift or the work looks different week to week

• Proficiency with Microsoft 365 tools (Teams SharePoint PowerPoint Excel); familiarity with collaboration tools and AI tools is a plus

Beyond the skills and experience were looking for someone who is:

• Collaborative by default: you see shared success as a win not a compromise

• Operationally reliable: people can count on you to follow through communicate proactively and flag issues early

• Energized by breadth: you enjoy moving across different topics and teams rather than going deep in a single lane

• Comfortable with change you dont need a perfectly defined role to do great work; you adjust stay grounded and keep moving

• Growth-oriented youre early in your career and want to accelerate your development in a high-performing ambitious team

• Bachelors degree in Human Resources Organizational Psychology Business Education or a related field or equivalent practical experience

• Relevant certifications or coursework in learning design facilitation coaching or HR (e.g. CPTD DiSC GROW agile methodologies) are a plus

The annual base salary range for this position is 380k440k ZAR plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits in accordance with company policy and local regulations. Our salary ranges are determined by role level and location with individual compensation also dependent on factors such as qualifications experience and skills. Final offers will reflect these considerations and may vary accordingly.

Belonging at Mimecast

Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.

Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.

Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.