Lead Wedding & Events Coordinator Luxury Boutique Hotel & Spa KwaZulu-Natal Midlands
Kendrick Recruitment is currently seeking an experienced and passionate Lead Wedding & Events Coordinator for a prestigious luxury boutique hotel and spa situated in the picturesque KwaZulu-Natal Midlands.
This is an exceptional opportunity for a highly organised and guest-focused events professional to lead a dynamic Wedding & Events Coordination team within a high-volume luxury wedding destination. The successful candidate will oversee the planning and execution of approximately 75 weddings and numerous special events annually ensuring every occasion is delivered with precision professionalism and exceptional attention to detail.
Location: KwaZulu-Natal Midlands
Salary: R28000 R32000 CTC per month (Dependent on Experience)
Role Overview
The Lead Wedding & Events Coordinator will be responsible for leading the Wedding & Events Coordination Department managing a team of coordinators and ensuring seamless event delivery from post-sale handover through to event completion.
This role requires a calm detail-oriented and solutions-driven professional with strong luxury wedding coordination experience exceptional client relationship skills and the ability to lead by example in a premium hospitality environment.
Key Responsibilities
Wedding & Event Coordination Leadership
Lead mentor and support a team of Wedding & Events Coordinators
Manage workflow allocation planning deadlines and event scheduling
Drive consistency accountability and service excellence across the department
Foster a positive professional and high-performing team culture
Client Journey Management
Oversee the complete post-sale client experience
Conduct wedding planning meetings and consultations
Manage timelines logistics and event schedules
Build and maintain strong client relationships throughout the planning process
Ensure client expectations are exceeded at every stage
Event Planning & Execution
Coordinate weddings and events from planning through to successful execution
Manage venue preparation inspections and setup standards
Ensure all event spaces are presented to the highest standard
Oversee event logistics and operational coordination
Ensure flawless delivery of each event and guest experience
Supplier & Stakeholder Coordination
Liaise with suppliers vendors and service providers
Coordinate timelines and operational requirements
Work closely with accommodation culinary food and beverage and operational teams
Ensure seamless communication between all departments involved in event delivery
Guest Experience & Service Excellence
Act as the senior escalation point for client concerns and operational challenges
Resolve issues professionally and effectively
Ensure exceptional guest satisfaction and memorable event experiences
Monitor client feedback and identify opportunities for continuous improvement
Revenue & Administration
Identify upselling and package enhancement opportunities
Support stayover conversion initiatives
Follow up on payment schedules and account completion
Prepare event reports and departmental performance tracking
Monitor event outcomes and provide recommendations for improvement
Requirements
Minimum 58 years experience in luxury wedding and event coordination
Proven experience within a hotel wedding venue or destination hospitality environment
Extensive experience coordinating high-end weddings and events
Previous team leadership and management experience
Strong operational and logistical planning skills
Exceptional client relationship management abilities
Ability to manage multiple weddings and events simultaneously
Excellent communication organisational and time-management skills
Conference and corporate event experience advantageous
Experience within boutique hotels luxury lodges destination wedding venues or premium hospitality environments highly advantageous
Candidate Profile
Warm professional and highly guest-focused
Calm and composed under pressure
Exceptionally organised and detail-oriented
Strong leadership and mentoring abilities
Emotionally intelligent and confident when managing client expectations
Proactive solutions-driven and adaptable
Passionate about delivering exceptional guest experiences
Strong team player with excellent interpersonal skills
Committed to maintaining the highest service standards
Working Hours
Flexible schedule required
Weekend public holiday and event attendance essential
Visible leadership during weddings events and peak hospitality periods
Ability to work extended hours when operationally required
Whats on Offer
Opportunity to join a leading luxury hospitality destination
Dynamic and rewarding wedding and events environment
Leadership role with significant growth potential
Competitive salary package based on experience
Work within a passionate and dedicated hospitality team
To apply please send your CV
Please note: Due to the high volume of applications received only shortlisted candidates will be contacted. If you do not hear from us within 7 working days please consider your application unsuccessful.