Key Account Manager (E-Retailers)
Job Location:
Midrand - South Africa
Monthly Salary:
Not provided by the employer
Posted:
30 August 2026 (14 days ago)
Application Deadline:
27 November 2026
Vacancies:
1 Vacancy
Job Summary
Description
Position Purpose
- Drive profitable online sales growth across multiple brands and retail partners.
- Manage retailer relationships and execute commercial promotional and media plans.
- Deliver sales profitability forecasting and digital shelf objectives.
- Collaborate with Brand Marketing Finance Supply Chain and external partners to maximise ecommerce performance.
Key Responsibilities
Account Management & Commercial Performance
- Manage retailer relationships and act as primary commercial contact.
- Develop and execute Joint Business Plans and trading calendars.
- Drive sales growth promotions launches and commercial negotiations.
- Monitor performance forecasting stock availability and key KPIs.
Retail Media & Activation (20%)
- Develop and execute retailer media plans aligned to business objectives.
- Manage campaign delivery budgets reporting and optimisation.
- Partner with retailers agencies and brand teams to maximise ROI.
Sales & Financial Ownership
- Deliver sales and profitability targets.
- Manage promotional investment advertising spend rebates and returns.
- Identify revenue growth opportunities and support forecasting accuracy.
Ecommerce & Digital Shelf Execution
- Optimise content search visibility assortment merchandising and conversion.
- Ensure launches and campaigns are executed effectively online.
- Maintain digital shelf standards and resolve execution issues.
Business Development & Analytics
- Identify growth opportunities market trends and competitive insights.
- Analyse sales traffic conversion ROI and stock performance to drive decisions.
Stakeholder Management & Reporting
- Coordinate retailer and brand activities through trading calendars.
- Provide performance reporting insights and business reviews.
- Build strong cross-functional and retailer partnerships.
Qualifications
- Job Specification & Experience
- Gauteng-based with occasional travel to retailers and regional meetings.
- 3-5 years experience in Ecommerce Key Account Management Retail Digital Marketing or a related commercial role.
- Experience managing retailer relationships promotions launches and trading activities.
- Strong understanding of ecommerce trading retail media digital shelf execution and online sales performance.
- Advanced analytical Excel forecasting and commercial skills.
- FMCG beauty fashion or consumer goods experience advantageous.
Personal Characteristics- Commercially minded analytical and results-driven.
- Strong relationship-building communication and stakeholder management skills.
- Organised proactive and able to manage multiple priorities.
- Strong decision-making prioritisation and problem-solving abilities.
- Detail-oriented with a growth and business development mindset.
- Experience in beauty FMCG fashion or another fast-moving consumer category advantageous.
Required Experience:
IC