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Key Account Manager

Recruitech

Job Location:

Durban - South Africa

Monthly Salary: Not provided by the employer

Posted: 26 August 2026 (5 days ago)

Application Deadline: 23 November 2026

Vacancies: 1 Vacancy

Job Summary

If youre the kind of person who builds trusted relationships with key clients understands their business keeps them engaged and is always looking for ways to add value and grow the account this opportunity could be exactly what youve been looking for.
Our client is a dynamic and well-established Clearing & Forwarding company in Durban that is looking for an experienced Key Account Manager to play a key role in growing and strengthening their client base.
This isnt a role for someone who simply wants to manage a list of accounts. Were looking for a driven confident and commercially hungry relationship-builder who enjoys being out in the market connecting with clients spotting opportunities and turning conversations into business.
If you bring energy ambition personality and a genuine passion for freight youll have the opportunity to make your mark grow valuable client relationships and play a real part in the companys continued success.

Responsibilities:

Managing and growing a portfolio of key clients within the freight and logistics industry
Building and maintaining strong long-term relationships with customers
Identifying opportunities to grow existing accounts and increase revenue
Actively seeking out new business opportunities and generating leads
Conducting client visits and face-to-face meetings
Understanding clients logistics requirements and providing tailored solutions
Preparing and presenting quotations and proposals
Working closely with the operations clearing and forwarding teams to ensure excellent service delivery
Monitoring customer satisfaction and resolving any service-related issues
Keeping up to date with market trends competitor activity and industry developments
Achieving and exceeding monthly and annual sales targets
Maintaining accurate CRM and sales activity records

Requirements:

Previous experience in freight forwarding clearing logistics or a related industry
Proven experience in Key Account Management Business Development or Freight Sales
A strong understanding of import export and freight forwarding processes
A confident and engaging personality
High energy positive attitude and strong work ethic
Excellent communication and negotiation skills
Strong relationship-building abilities
Commercially minded with a genuine drive to grow business
Target-driven and motivated by achieving results
Professional and confident when dealing with clients at all levels
Strong problem-solving and customer service skills
A valid drivers licence and willingness to travel to clients

In sending your CV you confirm that you have read and understood our POPI Policy found on our website . Should you be unsuccessful for this particular position you have no objection to us retaining your personal information in our database which you confirm is true correct and up to date. Should a suitable opportunity arise in the future we will contact you and request your permission to submit your information

Required Experience:

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