KAM
Johannesburg - South Africa
Job Summary
- Develop and execute strategic account plans for key enterprise clients to drive revenue growth and service adoption.
- Lead end-to-end solution selling of Managed IT Services Microsoft 365 and cybersecurity offerings tailored to client business needs.
- Serve as the primary point of contact for senior stakeholders ensuring exceptional customer relationship management and satisfaction.
- Conduct regular business reviews and health checks to identify up sell cross-sell and retention opportunities.
- Collaborate with technical teams to ensure seamless implementation support and delivery of solutions.
- Utilize CRM platforms to track account activity forecast sales manage pipelines and generate actionable insights.
- Generate high-quality leads through market intelligence networking and targeted outreach initiatives.
- Monitor the competitive landscape and market trends to inform strategic account positioning and differentiation.
- Drive customer success by ensuring clients achieve measurable business outcomes from technology investments.
- Partner with marketing and sales teams to align campaigns and messaging with key account priorities.
- 45 years of proven experience in account management business development or solution selling within the technology sector.
- Demonstrated success in managing enterprise-level accounts and driving recurring revenue through managed services.
- In-depth knowledge of Microsoft 365 ecosystem cybersecurity frameworks and cloud-based IT service delivery.
- Strong proficiency in CRM systems (e.g. Sales force HubSpot) with a track record of accurate pipeline and forecast management.
- Exceptional communication negotiation and presentation skills with the ability to engage C-suite and technical decision-makers.
- Proven ability in lead generation opportunity qualification and closing complex sales cycles.
- Bachelors degree in Business Information Technology or a related field; relevant certifications (e.g. Microsoft Certified CISSP or CRM-specific) are advantageous.
- Self-motivated results-driven and adept at managing multiple priorities in a fast-paced environment.
- Strong analytical mindset with the ability to interpret data and translate insights into strategic actions.
Uncapped Commission Quarterly Bonuses Laptop Provided Mobile Allowance Mileage Reimbursement for Business Travel Training & Certifications Career Growth Opportunities Hybrid Work Environment Mileage Reimbursement Performance Incentives Supportive Team Culture
Required Skills:
Requirements: 45 years of proven experience in account management business development or solution selling within the technology sector. Demonstrated success in managing enterprise-level accounts and driving recurring revenue through managed -depth knowledge of Microsoft 365 ecosystem cybersecurity frameworks and cloud-based IT service delivery. Strong proficiency in CRM systems (e.g. Sales force HubSpot) with a track record of accurate pipeline and forecast management. Exceptional communication negotiation and presentation skills with the ability to engage C-suite and technical decision-makers. Proven ability in lead generation opportunity qualification and closing complex sales cycles. Bachelors degree in Business Information Technology or a related field; relevant certifications (e.g. Microsoft Certified CISSP or CRM-specific) are advantageous. Self-motivated results-driven and adept at managing multiple priorities in a fast-paced environment. Strong analytical mindset with the ability to interpret data and translate insights into strategic actions.
Required Education:
Minimum QualificationsMatric / Grade 12Valid Drivers License13 years of experience in IT Sales Account Management Customer Service or Business DevelopmentBasic understanding of Microsoft 365 and cloud technologiesPreferred QualificationsDiploma or Certificate in Information Technology Business Sales Marketing or a related fieldExperience working in an MSP (Managed Service Provider) environmentKnowledge of Cybersecurity Solutions and Managed IT Services