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Junior IT Support Engineer (L1)
Job Location:
Job Location:
Centurion - South Africa
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
6 October 2026 (Yesterday)
Posted:
Application Deadline:
3 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Intro
Junior IT Support Engineer (L1) - Centurion GP Gauteng
Junior IT Support Engineer (L1)Full-time Centurion and Gauteng client sites Network Security and Operations Centre Remote work opportunitiesThis entry-level role provides first-line technical support across managed IT services Microsoft cloud environments connectivity and cybersecurity. It is suited to a newly certified IT professional who wants to apply practical troubleshooting skills while developing under the guidance of experienced engineers.
Junior IT Support Engineer (L1)Full-time Centurion and Gauteng client sites Network Security and Operations Centre Remote work opportunitiesThis entry-level role provides first-line technical support across managed IT services Microsoft cloud environments connectivity and cybersecurity. It is suited to a newly certified IT professional who wants to apply practical troubleshooting skills while developing under the guidance of experienced engineers.
Job Specification
ABOUT THE ROLEResolve routine Windows desktop laptop hardware and software users with Outlook Exchange Online Microsoft Teams and approved procedures for account access and multi-factor authentication resets including completing the required identity checks.
Offer
Perform initial checks for TCP/IP DNS DHCP and Wi-Fi issues before escalating more complex accurate detailed tickets and communicate progress clearly to users and internal relevant diagnostic information so that escalated incidents can be addressed with patching antivirus checks and backup verification under suspicious activity and escalate cybersecurity concerns client information by following access controls security procedures and approved support in a scheduled standby and on-call rotation using agreed first-line procedures and escalating to L2 or L3 support when clients from the Centurion office at Gauteng client sites through the Network Security and Operations Centre and remotely according to service delivery YOULL NEEDAt least one of the following CompTIA certifications:CompTIA ACompTIA NetworkCompTIA SecurityMatric Grade 12 or an equivalent troubleshooting foundations and the ability to diagnose problems business English both written and right to work in South Africa.A valid drivers access to suitable transport for client visits.A service-minded approach and the ability to explain technical information 1-3 years of practical exposure is suitable for this position. This may include an internship learnership support experience or well-documented lab work. Newly certified applicants are encouraged to demonstrate how they approach diagnosis and problem-solving; capability is more important than an exact number of years experience.NICE TO HAVEMicrosoft Copilot or Azure 365 support Microsoft fundamentals interest in voice or PBX systems connectivity or with approved AI tools including the ability to check outputs and protect client or another language useful to clients.WHY JOIN USWork across managed services cloud connectivity voice hosting and cybersecurity practical exposure to Microsoft 365 Azure-related services and first-line security guidance from experienced engineers while building capability across a broad IT support further training opportunities to support technical and certification a market-related from a medical aid contribution car allowance cellphone allowance and standby remote work opportunities subject to service delivery experience supporting business clients through both remote and on-site service apply submit your CV certification details location client-travel availability notice period salary expectations and a short example of a hands-on problem you investigated including what you learnt. Use Junior IT Support Engineer (L1) as the application reference and send your application to .
Monthly Salary: Market related
Monthly Salary: Market related
Required Experience:
Junior IC
