IT Technician
Paarl - South Africa
Job Summary
Role Overview:
We are looking for a hands-on IT Support Technician to deliver reliable remote and on-site technical support. You will troubleshoot hardware/software issues manage networks (especially UniFi/Ubiquiti) support Windows environments and administer Microsoft 365. No degree is required practical skills relevant certifications and a strong customer-service mindset matter most.
Responsibilities:
- Provide 1st/2nd-line computer troubleshooting (hardware software peripherals printers mobile devices).
- Install configure maintain and troubleshoot UniFi / Ubiquiti networking hardware (access points switches gateways controllers).
- Support and maintain Windows 11 workstations and Windows Server environments.
- Administer Microsoft 365 (user accounts licences Exchange Online Teams SharePoint OneDrive basic Entra ID / security settings).
- Perform networking tasks: IP addressing DNS DHCP basic routing/switching wireless optimisation and connectivity troubleshooting.
- Log prioritise and resolve support tickets with clear updates and escalation when needed.
- Assist with on-site installations cabling hardware deployments and client visits in the Paarl area.
- Contribute to proactive maintenance backups patching and documentation.
- Deliver clear communication and guidance to clients (face-to-face and remote).
- Strong practical experience in computer troubleshooting networking and Windows environments.
- Hands-on experience with UniFi / Ubiquiti hardware.
- Solid knowledge of Windows 11 and Windows Server.
- Microsoft 365 administration experience.
- CompTIA A and/or Network (N) or equivalent IT-relevant qualifications / certifications.
- Valid drivers licence and reliable transport (on-site work required).
- Good communication skills customer-focused attitude problem-solving ability and willingness to work independently or in a small team.
Advantageous
- Additional IT certifications (Microsoft Ubiquiti or similar).
- Experience with VoIP fibre CCTV or basic cloud services.
- Previous MSP / managed-services or local SME support experience.
- Afrikaans / English bilingual (common and useful in the Winelands).
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today contact Gaby Turner at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: or email us your CV:
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.
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About Company
Hire Resolve connects Job seekers to Employers. The company is a Specialist Recruitment & Staffing company with a national presence with a customer base of listed companies on the JSE and global multinationals. The company prides itself on its technical & industry knowledge. The cons ... View more