IT Administrator Intern (CPT & JHB)

Solid Systems

Job Location:

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 19 days ago

Vacancies: 1 Vacancy

Job Summary

Role Purpose:

Were looking for IT Administration Graduates to join our Operations team at Solid Systems. This role is ideal for graduates who enjoy structure coordination problem-solving and working with people and who want to build a strong foundation in a modern IT service environment.

Youll work closely with our:

Technical Coordination Team
Customer Success Team
Operations and Projects Teams

Your role is to help ensure work flows smoothly between teams and customers by making sure nothing is missed delayed or unclear.

Please note: This is not a hands-on technical support role. Its an operations and coordination role that supports technical teams and customers.

What you will be doing:

Operations Support:

Support the day-to-day running of IT service delivery
Maintain accurate records trackers and documentation
Assist with operational reports and service data
Help ensure processes are followed and information is up to date

Technical Coordination Support:

Understand and manage the ticket lifecycle
Ensure updates are logged correctly
Support scheduling handovers and follow-ups
Assist with onboarding and offboarding administration (access accounts devices coordination)
Support documentation and quality checks across systems

Customer Success Support:

Tracking client requests and actions
Ensuring follow-through and clear communication
Keeping customer information and notes up to date
Help prepare client updates reports and service information

Team & Project Coordination:

Help schedule meetings actions and updates across teams
Take notes track actions and follow up to completion
Support collaboration between Operations Technical and Customer-facing teams

Requirements

Completed or final-year qualification in: Information Technology Information Systems Business Technology or a related field
Emotional Intelligence
Self-motivated and a self-starter
Ability to take ownership
Growth Mindset
Highly organised with strong attention to detail
Clear and professional communication skills
Comfortable working with systems data and documentation
Strong sense of ownership and follow-through
Able to manage multiple tasks and priorities
Curious coachable and eager to learn

Benefits

A high-performance values-led culture where trust and ownership matter
A team that genuinely cares - about clients and about each other
Real investment in your growth
Opportunities to step up lead and shape how we do things
A modern flexible working environment in Cape Town and Johannesburg

Required Skills:

Completed or final-year qualification in: Information Technology Information Systems Business Technology or a related field Emotional Intelligence Self-motivated and a self-starter Ability to take ownership Growth Mindset Highly organised with strong attention to detail Clear and professional communication skills Comfortable working with systems data and documentation Strong sense of ownership and follow-through Able to manage multiple tasks and priorities Curious coachable and eager to learn

Role Purpose: Were looking for IT Administration Graduates to join our Operations team at Solid Systems. This role is ideal for graduates who enjoy structure coordination problem-solving and working with people and who want to build a strong foundation in a modern IT service environment.Youll work c...