Internal Sales Assistant

Job Position: Internal Sales Assistant

Ref: 5233

Location: PE/Gqeberha (Markman)

Salary: Commensurate with qualification and experience pension contribution

Email your CV to

Qualifications / Requirements:

Matric Certificate

Minimum of 1 to 3 years experience in Internal Sales/Admin

Weekly (1 week per month) after hours standby required Monday to Sunday. Rotating schedule

Key Attributes Competencies:

Advanced knowledge of all Microsoft Office applications (Word/Excel/ PowerPoint) in particular Excel

Excellent communication skills

Goal-driven

Team-player

To go the extra mile whether expected of you or not

A problem solver

Self-motivated

Operationally a hands-on person

Ability to work under pressure and deliver accurate work within a deadline-driven environment

Ability to multitask

Be independent and pro-active

Time management skills

Possess excellent communication and interpersonal skills

Ability to work with individuals at all levels of the organisation

Ability to take the initiative

Be able to take responsibility

Positive mindset

Overall purpose of the job:

To accurately and timeously manage verify and process customer orders from receipt/entry of order until order release status

Ensuring all on hold orders relating to your branch/es are followed up on for payment and released accordingly within the company ordering workflow process

To ensure customer back orders are checked and managed to ensure accurate account information for future orders

Providing the best quality customer service and efficiency towards your customers and responsibilities

Key Performance Areas:

Receive customer fuel orders

Customer order entries and releasing thereof within ordering workflow process

Follow up on on-hold orders for payment with the customers in advance before requested delivery date

Cash checks releasing of orders on system upon receipt of payment and within approved workflow process

General account queries/account reconciliations

Back-order reporting clearing of back orders on system once confirmation received

Assisting Reps with volume reports and pricing confirmation for customers (pricing already on system)

Open sales order report follow up with Logistics on released unplanned orders exceeding requested delivery dates

Daily order checks report - systems

Customer refund requests

Monitor incoming emails customer enquiries and responding timeously and efficiently in a professional manner

Assist the Logistics team with filling truck capacity by calling customers on specific routes for orders

Email your CV to

Qualifications / Requirements:

Matric Certificate

Minimum of 1 to 3 years experience in Internal Sales/Admin

Weekly (1 week per month) after hours standby required Monday to Sunday. Rotating schedule

Key Attributes Competencies:

Advanced knowledge of all Microsoft Office applications (Word/Excel/ PowerPoint) in particular Excel

Excellent communication skills

Goal-driven

Team-player

To go the extra mile whether expected of you or not

A problem solver

Self-motivated

Operationally a hands-on person

Ability to work under pressure and deliver accurate work within a deadline-driven environment

Ability to multitask

Be independent and pro-active

Time management skills

Possess excellent communication and interpersonal skills

Ability to work with individuals at all levels of the organisation

Ability to take the initiative

Be able to take responsibility

Positive mindset

Overall purpose of the job:

To accurately and timeously manage verify and process customer orders from receipt/entry of order until order release status

Ensuring all on hold orders relating to your branch/es are followed up on for payment and released accordingly within the company ordering workflow process

To ensure customer back orders are checked and managed to ensure accurate account information for future orders

Providing the best quality customer service and efficiency towards your customers and responsibilities

Key Performance Areas:

Receive customer fuel orders

Customer order entries and releasing thereof within ordering workflow process

Follow up on on-hold orders for payment with the customers in advance before requested delivery date

Cash checks releasing of orders on system upon receipt of payment and within approved workflow process

General account queries/account reconciliations

Back-order reporting clearing of back orders on system once confirmation received

Assisting Reps with volume reports and pricing confirmation for customers (pricing already on system)

Open sales order report follow up with Logistics on released unplanned orders exceeding requested delivery dates

Daily order checks report - systems

Customer refund requests

Monitor incoming emails customer enquiries and responding timeously and efficiently in a professional manner

Assist the Logistics team with filling truck capacity by calling customers on specific routes for orders

Commensurate with qualification and experience pension contribution