Internal Sales Administrator
Port Elizabeth - South Africa
Job Summary
- Prepare and issue accurate customer quotations in a timely manner
- Follow up on outstanding quotations to maximize conversion opportunities
- Manage daily sales administration and support activities
- Build maintain and strengthen relationships with existing customers
- Provide exceptional customer service throughout the sales process
- Schedule and coordinate all after-sales service calls
- Act as the primary point of contact for customers regarding after-sales enquiries and service requirements
- Ensure timely communication with clients on service requests updates and resolutions
- Maintain accurate records and administration relating to service calls and customer interactions
- Provide administrative support to the sales function
- Manage and maintain sales-related documentation and records
- Process and coordinate all service-related administrative tasks as required
- Ensure accurate and efficient handling of customer and sales information
- Compile update and maintain sales reports and related documentation
- Assist the Sales Manager with ongoing sales reporting and performance tracking
- Monitor quotation activity and provide regular updates on sales progress
- Grade 12
- Minimum 3 years experience in a sales administration internal sales or sales support role
- Building products retail experience (hardware construction materials roofing tools timber plumbing electrical or related building supply environments) will be highly advantageous
- Experience preparing managing and following up on customer quotations
- Proficient in Microsoft Office
- Experience working with CRM or sales management systems
- Advanced administration skills
- Valid drivers license and own transport
Required Skills:
Grade 12 Minimum 3 years experience in a sales administration internal sales or sales support role Building products retail experience (hardware construction materials roofing tools timber plumbing electrical or related building supply environments) will be highly advantageous Experience preparing managing and following up on customer quotations Proficient in Microsoft Office Experience working with CRM or sales management systems Advanced administration skills Valid drivers license and own transport
Required Education:
Grade 12