Information and Communication Technology (ICT) Manager

• MSP Governance: Own the relationship with the MSP; review performance metrics incident trends root causes and SLA compliance.

• Risk and Compliance: Manage operational risks ensure adherence to ICT policies and oversee business continuity/disaster recovery testing.

• Service Stability: Serve as the internal escalation point to ensure a predictable secure and stable ICT environment.

• Platform Optimisation: Proactively drive the consolidation and integration of existing platforms (e.g. M365 collaboration tools security posture) to reduce complexity.

• Audit and Remediation: Lead ICT audits track risk remediation initiatives and ensure scalability for new energy asset developments.

• Business Cases: Collaborate with the MSP to scope change requests and develop internal business cases for budget approvals.

• Roadmap Execution: Partner with the OCIO to execute the long-term technology strategy taking internal ownership of designated deliverables.

• Stakeholder Management: Act as a unifying presence between internal business units and outsourced vendors to manage expectations and change impacts.

• Adoption and Benefits: Ensure high user adoption seamless change governance and measurable business value from new initiatives.

• Budgeting: Manage internal ICT budgets software renewals and licensing reconciliations across Anthem entities.

• Commercial Alignment: Ensure vendor contracts and technology spend align with the approved roadmap and scale efficiently.

• People Management: Lead the internal ICT team directly managing the Digital Transformation Lead and IT Operations Lead.

• Executive Liaison: Serve as the internal face of ICT to executive management providing structured reporting on performance risks and progress.

• Education: Degree in Information Systems Business Technology or a related field.

• Certifications: Exposure to ITIL PRINCE2 or COBIT is highly advantageous.

• Experience:

  • Minimum 1015 years in ICT with at least 5 years in a senior management role owning the IT function.

  • Proven track record managing IT operations through external MSPs and vendors.

  • Demonstrated experience in ICT budget management change governance and operational reporting.

  • Practical experience coordinating cybersecurity remediation and IT audits (from a governance perspective).

  • Energy/Renewable Energy sector experience is highly advantageous.

• Core Skills

  • Vendor and Stakeholder Governance: Ability to hold providers accountable manage commercial contracts and navigate healthy tension lines.

  • Financial Acumen: Strong capability to manage IT spend renewals and ROI tracking (proficiency in Excel required).

  • Cloud-First Security Literacy: Broad understanding of cyber risk drivers in an M365/cloud environment to effectively govern security outcomes.

  • Process Improvement and Resilience: A structured problem-solving mindset focused on simplification and root-cause analysis; remains calm under pressure.

  • Self-Leadership: Highly autonomous leader capable of prioritizing competing demands in a hybrid working model.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move apply today by emailing your CV to