Industrial Relations Officer

The Industrial Relations Officer coordinates and supports key employee relations processes across the organization. This role is responsible for providing professional advice to line management administering grievance and disciplinary procedures conducting investigations facilitating incapacity processes and maintaining comprehensive legally compliant records.

• Disciplinary & Dispute Management: Coordinate and facilitate disciplinary processes guide managers on procedurally and substantively fair actions and prepare documentation for disputes bargaining council matters and CCMA cases.

• Workplace Investigations: Conduct thorough impartial investigations into workplace complaints and incidents compiling accurate case reports and evidential files.

• Grievance Administration: Receive log and administer employee complaints and grievances in line with internal policies and statutory timelines.

• Incapacity Procedures: Assist in coordinating and administering ill-health and poor work performance incapacity processes.

• Record Keeping & Reporting: Maintain accurate confidential records of all disciplinary actions grievances disputes and absenteeism; generate regular IR analytics and management reports.

• Advisory & Compliance: Provide operational guidance to line management to maintain fair consistent employment practices aligned with South African labor legislation and company standards.

• Compliance & Health/Safety: Support occupational health and safety standards and ensure departmental compliance with operational standard operating procedures.

• Education:

  • National Senior Certificate (Grade 12 / NQF 4).

  • Relevant qualification ( Human Resource Management or Labour Law). An Honours degree is advantageous.

• Experience:

  • Minimum of 3 years dedicated Industrial Relations / Employee Relations experience.

  • Demonstrated practical experience managing disciplinary hearings investigations and grievances.

  • Practical experience preparing matters for the CCMA and/or bargaining councils.

• Legislative Knowledge: In-depth working knowledge of South African labor laws (LRA BCEA EEA SDA) and fair employment practices.

• Technical Skills:

  • Computer literate (MS Office: Excel Word PowerPoint Outlook SharePoint).

  • Working knowledge of HRIS systems (e.g. SAGE) is advantageous.

• Licence & Travel: Valid drivers licence with own reliable transport and willingness to travel between operational sites.

• Strong conflict resolution mediation and interpersonal communication skills.

• High level of integrity confidentiality and sound objective judgment.

• Accurate report-writing and analytical skills with high attention to detail.

• Resilience and ability to manage pressurized sensitive interpersonal situations.

POPIA & Application Disclaimer: Please be advised that should you not receive any communication from our consulting team within two weeks of your submission you may accept that your application has been unsuccessful on this occasion. By applying for this vacancy you explicitly consent to Aspire Recruitment processing and safely storing your personal information on our database in strict accordance with the Protection of Personal Information Act (POPIA) ensuring we can seamlessly consider you for similar future career prospects.