Implementation Consultant (Software Applications) EvdB

This role is available for a Implementation Consultantwho has Business Analysis and/or Project Management and Enterprise Application exposure

In this role you will step into a pivotal position leading complex system implementations from initial business analysis through to final deployment and client enablement.

You will need to be based in Stellenbosch as this is a Hybrid working model

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• Are you an experienced Implementation Specialist or Technical Project Manager ready to take full ownership of enterprise software rollouts
• In this role you will step into a pivotal position leading complex system implementations from initial business analysis through to final deployment and client enablement.
• You bring a strong foundation in technology and software delivery and we will equip you with comprehensive mastery of our specialized proprietary applications.
• Working in an agile highly supportive environment you will have the autonomy to manage project governance consult with key client stakeholders and shape implementation standards.
• As an Intermediate Implementation Specialist your leadership will directly determine how effectively global organizations leverage real-time investigative engines signal-tower solutions and emergency dispatch applications during high-stakes incidents.
• You will collaborate closely with clients project stakeholders and internal engineering teams to lead end-to-end software implementations and ongoing platform success.
• Business Analysis & BRS Compilation: Conduct business analysis on client processes and translate functional requirements into detailed Business Requirement Specifications (BRS).
• System Deployment & Onboarding: Implement proprietary enterprise applications (such as Signal Tower CiiMS Ops CiiMS Intel and CiiMS GO) directly into diverse client environments.
• System Administration & Technical Support: Perform routine system administration troubleshoot operational quality issues and provide ongoing functional/technical support to client super-users.
• Project Tracking & Governance: Maintain up-to-date project plans deliverables risk logs and timelines using company project management platforms.
• Client Training & Relationship Management: Facilitate user training workshops on system optimization while managing client Service Level Agreements (SLAs) and stakeholder expectations.

• South African Citizen with a completed Grade 12 / Matric certificate.
• BSc / BCom Degree in Information Systems Informatics or a related IT/Project Management discipline.
• 2 years of hands-on experience leading or executing software system implementations and business analysis workflows.
• Solid project management experience compiling Business Requirement Specifications (BRS) and managing client SLAs.
• Valid South African Drivers License and own reliable vehicle for client visits and regional rollouts.
• Clear criminal record and a lifestyle suitable for intense vetting and clearance scrutiny.
• Willingness to travel domestically and internationally with flexibility to work adjusted hours when required.

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