ICU Consultant (Data CapturingAdmin)

Do you thrive in a fast-paced environment where every interaction matters Are you naturally organized detail-oriented and passionate about delivering outstanding customer experiences If you enjoy solving problems juggling multiple priorities and being the person who keeps everything running smoothly behind the scenes then wed love to meet you.

As a Sales Floor Consultant youll be at the heart of our customer journey ensuring every order enquiry and request is handled accurately efficiently and with exceptional service. Youll verify customer information process incoming orders resolve queries and work closely with multiple teams to ensure every customer enjoys a seamless experience.

No two days are the same youll be balancing administration customer communication order validation and problem-solving all while maintaining the highest levels of accuracy and professionalism.

• Must have HIGH attention to detail.
  
• Strong numeracy skills and able to multitask.
  
• Must be a team player and be able to communicate information through teamwork.
  
• Goal driven Service Delivery and Member satisfaction should be your passion.
  
• Excellent verbal and written communication with English the main medium of communication and other South African/ African languages an added advantage.
  
• Must show commitment the position requires flexibility and after-hours availability when required (especially during peak periods).
  
• Must be able to work well under pressure and achieve deadlines within a fast-paced environment.
  
• Must be computer Literate excellent Microsoft Oice Suite proficiency required.
  

• Grade 12 or equivalent is advantageous.
  
• Relevant computer skills / certifications.
  
• Office administrative skills.
  
• Ability to handle multiple tasks and projects with high attention to detail.
  
• Excellent written and communication skills.
  
• Computer literate MS Office Word/Excel/Power Point.