HR & Data Entry Assistant 19852
Johannesburg - South Africa
Job Summary
Employment Type: Full-time 45 hours per week
Work Model: Remote
Work Hours: US business hours alignment
We are seeking a highly detail-oriented cross-functionalHR & Data Entry Assistant to serve as a vital administrative engine for our growing organization. This position requires an operator who comfortably balances back-office data precision with high-agency personnel and executive support.
You will manage two core operational domains: keeping our wholesale supply chain order fulfillment and logistics pipelines running seamlessly while simultaneously owning our end-to-end internal HR administrationincluding bi-weekly payroll processing PEO system management (JustWorks) and direct executive assistance to our Co-Founders. The ideal candidate is a high-agency individual who takes complete ownership of tasks requires zero hand-holding and moves fast inside high-volume environments.
1. Wholesale Order Processing & Logistics Coordination (75% of the role)
Order Tracking: Monitor wholesale order lifecycles systematically from the moment of confirmation through to successful physical shipment and final delivery.
Logistics Liaison: Coordinate actively with freight carriers and logistics partners to schedule track and optimize outbound shipments.
Documentation Management: Prepare review and organize shipping manifests packing lists Bills of Lading (BOLs) and corporate invoices.
Retailer Compliance & EDI: Support electronic data interchange (EDI) transactions monitor retailer routing portals and enforce total alignment with strict retailer vendor compliance manuals.
Reverse Logistics: Track audit and resolve Wholesale Return-to-Vendor (RTV) claims and discrepancies.
2. HR Operations Payroll & Systems Administration (25% of the role)
Full-Cycle Payroll: Process bi-weekly corporate payroll accurately and on time ensuring flawless execution of employee reimbursements complex sales commissions overtime calculations and PTO pay.
Lifecycle Administration: Manage the end-to-end employee lifecycleoverseeing onboarding architectures (offer letters new hire compliance paperwork JustWorks setup) and executing secure offboarding protocols (exit documentation system deactivation).
Policy Governance: Oversee company PTO policies maintain organized employee files and act as the internal point of contact for staff health insurance and general benefits inquiries inside the PEO platform.
3. Executive Support & Reporting
Founder Assistance: Deliver comprehensive administrative assistance managing ad-hoc tasks coordination sprints and personal/business requests for both Co-Founders.
Data Integrity: Calculate sales team commissions bi-weekly and update centralized wholesale tracking spreadsheets Google Sheets databases and internal analytics dashboards.
Experience: 24 years of progressive experience in business operations HR administration executive assistance data entry or a closely related support track.
The High-Agency Mindset: A self-starter who drives projects to completion independently double-checks their own data accuracy and solves problems without requiring follow-ups or administrative scaffolding.
Technical Toolkit: High proficiency across the Google Workspace ecosystem (Docs advanced Sheets logic Drive) Slack and modern ticketing or cloud tools.
Data Rigor: Exceptional attention to structural detail with an error-free track record in data entry timeline tracking and numerical compliance.
Communication: Highly articulate written and verbal English communication skills with total availability during core operational hours.
Prior experience with PEO systems (ideally JustWorks) and basic Google Admin setups.
Exposure to automated EDI platforms and enterprise retailer compliance portals.
Prior operational background navigating wholesale supply chains or consumer goods logistics.
Required Experience:
Junior IC
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.