Head of Quality ARSSA

JOB TITLE & PURPOSE OF THE JOB

Job Title: Head of Quality - ARSSA

Purpose of the job:

Site quality director manages the Site Quality Teams in order to ensure the deliveries from the Site are at the right quality level. He/She cascades & implements the Site objectives within the Quality organisation and implements quality policy & tools at Site level.

POSITION IN THE ORGANISATION

Organisation structure (job belongs to..)

Quality & CI

Reports directly to:

Cluster Quality Director

Other reporting to:

Dotting to Regional SVP

Direct reports:

Industrial Quality Managers of all TRAXX sites

Project Quality and Safety Manager

Quality Management System Manager

Supplier Quality Manager

Network & Links

Internal

• Site Management/Cluster/Regional Center Committee
• Alstom Quality network. He is a member of the site management Committee

External

• Customers representative
• suppliers sub-contractors

MAIN RESPONSABILITIES

Accountabilities & Authorities:

Quality Action Plan:

• Develop Quality Culture & Right First Time Approach.
• Ensure consistency of QCD objectives and the contractual/regulatory obligations applicable to the projects.
• Drives continuous improvement plans to analyze and reduce the CONQ NCR Safety issues and Demerit

Quality embedded in operations:

• Deploy Quality Policy within the management committee of the Site
• Responsible for Quality and Safety assessment of the products & services delivered according to the contractual quality requirements.
• Increase Customer satisfaction through periodic meetings Customers Surveys product delivery controls
• Manage and escalate Top issues impacting safety and customer
• Ensure that DFQ Gate Reviews and Suppliers FAI are done in time including waiver when required

Quality Resources Management:

• Lead Manage and develop Quality teams using quality school expertise and APSYS.
• Deploy standard tools and indicators and contribute to their improvement

QMS and Process management:

• Ensure Process governance Risk and Opportunity management with site interested parties.
• Evaluate by Internal Audits the quality performance in each process.
• Ensure the right update about the Quality (QMS) Reference documents using REX process.
• Ensure site QMS conformance against Alstom standards Customer standards and ISO9001/IRIS requirements/CMMI/ECM...

Performance measurements:

• Standard Quality KPI (Demerit CONQ FAI DFQ Go on Time K1 K2 K3)
• APSYS score Internal & External Audits results
• Customer satisfaction through Customer audits & yearly sites evaluation

Job Location / Mobility

• Site with travels and missions

MAIN REQUIRED COMPETENCES

Educational Requirements

Mandatory:

• Degree in Engineering and General Management Qualification

Desirable:

Knowledge of railway industry (norms certifications) would be an asset

Experience

Mandatory:

• 10 years of experience Quality project and operation.
• Experience in managing Quality tools and problem-solving tools.
• More than 5 years experience managing Engineering/Quality/Operations population of more than 20 employees.

Desirable:

• Senior management experience with preferably good knowledge of all type of products.
• Green/Black Belt Qualification

Competencies & Skills-(technical & behavioral)

• Fluent in English is compulsory
• Customer oriented
• Data driven and courageous rigor
• Ability to manage teams in cross and multicultural relationships
• Leadership and communication skills