Head Digital

Requisition ID: 147601

Location: Johannesburg Gauteng

Closing Date: 15 September 2026

Talent Acquisition: Bongiwe Mchunu

Business and Commercial Banking

Project Process and Product

Manage Managers

Lead the Business and Commercial Banking digital strategy digital channels and client experience ecosystem to establish Nedbank as the leading digital bank for businesses in South Africa.

Accountable for defining and executing the digital vision roadmap and customer journeys across onboarding servicing payments transactional banking investments lending and value-added services. Drive the adoption of digital channels as the primary engagement platform for clients while improving client experience operational efficiency revenue growth and relationship depth.

The role is responsible for transforming digital from a service channel into a strategic growth engine that enables client acquisition transactional primacy investment growth ecosystem participation and data-driven personalization across the entire client lifecycle.

• Digital Strategy and Platform Leadership
• Digital Client Acquisition and Relationship Growth
• Digital Experience and Journey Ownership
• Commercial and Ecosystem Growth
• Digital Transformation and Innovation
• Commercial Risk and Delivery Accountability
• Execute innovation and transformation strategy with a digital-first approach.
• Drive innovation through partnerships.
• Support payment and innovation teams.
• Manage operational and product risks.
• Develop product roadmaps.
• Participate in product approval processes.
• Coordinate commercialization and onboarding initiatives.
• Influence development of skilled payment professionals.
• Manage revenues expenses and net income for initiatives.
• Train and update Product Managers.

• 7 -10 years experience in Product Management and/or Product Development Payments and Innovation New technology developments Payments/Banking Products