Grade AB Hotel Security Senior Supervisor

About the Role
We are seeking dedicated and professional Hotel Security Officers to join our team at a prestigious FIVE-STAR this role you will focus on ensuring the safety and security of our guests and staff while maintaining a welcoming atmosphere. Your ability to communicate effectively and present a neat appearance will be key to your success in this guest-facing position.

Key Responsibilities
- Monitor and patrol the hotel premises to prevent and detect signs of intrusion or suspicious activity.
- Respond promptly to incidents including but not limited to security breaches disturbances and guest inquiries.
- Ensure that security equipment such as CCTV cameras and alarm systems is operational and report any malfunctions to management.
- Provide excellent customer service by assisting guests and addressing their security-related concerns.
- Collaborate with hotel management and staff to uphold safety protocols and enhance security measures.
- Maintain accurate logs and reports of daily activities incidents and observations.
- Conduct regular checks of guest areas ensuring a secure environment at all times.
- Participate in training and development programs to enhance your security skills and knowledge.

Requirements

• Valid Grade A/B Psira Certificate
• Atleast 3-5 years experience in a supervisory role or hospitality setting
• Well Spoken in English and can communicate fluently
• Neatly groomed individual
• Computer literate
• Matric
• Should be able to travel to Cape Town Tokai areas
  
  Additional Qualifications
  - First Aid Fire Fighting Health and safety certification.
  - Additional language proficiency is a plus.
  - Familiarity with security technology and systems.
  
  We are committed to creating a diverse and inclusive workplace. We encourage all applicants to apply and we adhere to the principles outlined in the Employment Equity Act.