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General Manager Information Technology

Hire Resolve


Job Location:

Durban - South Africa

Monthly Salary: Not provided by the employer
Posted: 24 July 2026 (30+ days ago)
Application Deadline: 21 October 2026
Vacancies: 1 Vacancy

Job Summary

Description
A commercial bank offering alternatives to conventional banking by operating on ethical investment principles profit-loss sharing and the strict prohibition of interest and financing for non-compliant industries is seeking a General Manager Information who will lead and oversee the Banks IT function driving the execution of IT strategy systems management cybersecurity risk governance and operations to align with and support business objectives.

Responsibilities:
  • Develop and execute IT strategies and roadmaps aligned with business goals regulatory requirements and emerging industry trends.

  • Prioritize resource and oversee end-to-end delivery of Bank-approved IT projects digital transformations and technical initiatives.

  • Establish and enforce IT governance frameworks policies and standards (e.g. POPIA FICA PCI DSS and SARB guidance notes).

  • Proactively conduct risk assessments vulnerability testing and security audits; track and resolve all internal external and regulatory audit findings.

  • Develop maintain and regularly test Business Continuity (BCP) and Disaster Recovery (DR) plans across all technical environments.

  • Formulate and execute enterprise security strategies to safeguard sensitive banking data systems and networks.

  • Oversee robust access controls firewalls encryption SOC/SIEM vendor partnerships and incident response mechanisms.

  • Present cyber risk posture updates and recommendations to EXCO and Board committees.

  • Ensure maximum uptime reliability performance and scalability across data centers cloud environments networks and core hardware.

  • Direct day-to-day IT operations service management (ITSM) and end-user support to ensure optimal service delivery.

  • Define and report on key operational metrics to continuously optimize departmental efficiency.

  • Drive the implementation integration and continuous uptime of critical banking software (Core Banking Online/Mobile Banking reporting tools).

  • Partner with business units to optimize application workflows enhancement backlogs bug fixes and user experience.

  • Manage the IT operational and capital budgets focusing on cost optimization and value delivery.

  • Oversee IT procurement asset tracking software licensing compliance and timely vendor payments.

  • Manage key vendor relationships and contract SLAs to ensure high-quality service delivery.

  • Lead coach and develop the IT team addressing skill gaps through targeted recruitment and continuous learning initiatives.

  • Act as the primary IT partner to EXCO Board Committees and cross-functional business leaders.

  • Perform additional strategic regulatory or operational duties as reasonably assigned by Executive Management.


Minimum Requirements:
  • Education: Bachelors degree in Computer Science Information Technology or a related field.

  • Certifications: ITIL PMP CISSP or CISM preferred.

  • Minimum 10 years of overall IT experience with at least 5 years in a senior IT leadership role.

  • Financial services/banking industry experience is highly desirable.

  • Proven track record of managing complex IT implementations and cloud environment experience.

  • In-depth knowledge of core banking architectures IT infrastructure and cloud environments.

  • Strong understanding of banking regulatory compliance risk frameworks and enterprise cybersecurity.



Benefits:

Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move apply today by emailing your CV to




Package & Remuneration
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Hire Resolve connects Job seekers to Employers. The company is a Specialist Recruitment & Staffing company with a national presence with a customer base of listed companies on the JSE and global multinationals. The company prides itself on its technical & industry knowledge. The cons ... View more

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