General Manager – B2C SaaS (Fully Remote)

Jadeer is hiring on behalf of one of our clients across the Eastern Europe and South Africa regions. Our client is a technology company specializing in high-performance hosting cloud infrastructure and privacy-focused digital solutions known for delivering secure and scalable services with a strong focus on performance automation and customer support.

Role Overview
The General Manager will play a critical leadership role across revenue growth product development operations and company scaling initiatives. This position is ideal for someone who thrives in small startup-like environments enjoys solving complex business challenges hands-on and has proven experience scaling SaaS businesses. The role offers a unique opportunity to work directly with the CEO influence company strategy and potentially grow into a future CEO position.

Revenue & Growth (Primary Focus)

• Drive sustainable revenue growth across B2C SaaS and self-serve B2B products

• Lead growth initiatives related to:

  1. Product-Led Growth (PLG)

  2. Marketing-Led Growth

  3. Customer Acquisition

  4. Retention & Monetization

• Optimize and scale growth channels including:

  1. Affiliate Marketing

  2. Communities

  3. Organic Acquisition

  4. Product Conversion Funnels

• Partner closely with Product and System Operations teams to enhance user experience and improve growth metrics

• Analyze product and business performance data to identify new growth opportunities and improve decision-making

Leadership & Operations

• Oversee company operations workflows automations and scaling initiatives

• Collaborate effectively with technical leadership and engineering teams

• Support operational excellence across departments

• Help build scalable systems and internal processes to support company growth

• Contribute to strategic planning and execution alongside the CEO

• Support hiring and team expansion initiatives as growth targets are achieved

• Experience in B2C SaaS (preferred) or B2B SaaS with strong Product-Led Growth (PLG)

• Experience with self-serve subscription-based products

• Strong understanding of PLG environments where users sign up test via free trials and purchase independently

• Experience scaling startups or autonomous business units

Scaling Experience

• Scaled teams from approximately 1020 to 3040 employees

• Supported ARR growth.

Technical & Leadership Fit

• Comfortable working closely with engineering and technical teams

• Strong communication with technical stakeholders and customers

• Hands-on ownership-driven mindset

• Comfortable in lean fast-paced startup environments
  

• Is proactive and execution-oriented

• Solves problems directly and takes initiative

• Balances strategic thinking with hands-on execution

• Understands sustainable company growth

• Competitive base salary

• Performance-based bonus structure (OTE)

• Eastern Europe

• South Africa

• Also open to candidates aligned with European time zones

• Fluent English communication skills (C1)

• Strong leadership and operational capabilities

• Experience in PLG-led SaaS environments

• Ability to collaborate cross-functionally

• Direct mentorship from experienced leadership

• Clear path toward a future CEO role

• High-impact role influencing company growth and strategy

• Strong performance-based earning potential