General Manager

Kendrick Recruitment is currently seeking an experienced and dynamic General Manager to join a luxury F&B restaurant in Hillcrest KZN.

The successful candidate will be responsible for overseeing the overall operation of the restaurant ensuring exceptional service standards strong team performance and a consistently high-quality guest experience.

Key Responsibilities:

• Oversee the day-to-day operations of the restaurant.
  

• Lead manage and motivate the restaurant team to achieve operational and service excellence.
  

• Ensure consistently high standards of guest service and hospitality.
  

• Manage staff performance training and development.
  

• Oversee stock control ordering wastage and cost management.
  

• Monitor financial performance and assist with achieving revenue and profitability targets.
  

• Ensure compliance with health safety and operational standards.
  

• Handle guest feedback and resolve any operational or service-related concerns professionally.
  

• Maintain strong relationships with suppliers and other key stakeholders.
  

• Drive a positive and professional working environment.
  

• Ensure the restaurants standards values and reputation are maintained at all times.
  

Requirements:

• Previous experience in a senior management role within a high-end restaurant or F&B environment.
  

• Strong leadership and people-management skills.
  

• Excellent communication and organisational abilities.
  

• A strong understanding of restaurant operations financial controls and cost management.
  

• A hands-on management approach with excellent attention to detail.
  

• Ability to work effectively in a fast-paced and demanding environment.
  

• Strong problem-solving and decision-making skills.
  

• A passion for delivering exceptional guest experiences.
  

• Relevant hospitality qualifications would be advantageous.
  

To Apply:

Interested candidates who meet the above requirements are invited to submit their CV for consideration.