Forwarding Controller

An opportunity has arisen for a Forwarding Controller to respond to clients calls and queries. Contact shipping line agents for rates. Receive shipping documentation and dispatches according to clients requirements. Monitors and records receipt of documents. Receive indents and sends to overseas agents. Provide estimates on forwarding services. May assign the work of forwarding assistants/general clerks. Responsible for daily forwarding operations on specified route(s).

a) Indent Monitoring

• Receive order from client and/or shipper
• Allocate order to the correct overseas agent
• Check required delivery with client
• Check the readiness dates and cargo details
• Obtain suitable vessel schedules
• Check schedules against carrier rates / transit times and routings
• Allocate carrier and advise agent to place the booking with the carrier or book directly
• Advise agent on how to book i.e. POD Durban/Final destination JHB etc.
• Ensure instructions are in place for seaway B/L on MBL Monitor space availability / liaise with carriers offices in relevant origin office in order to obtain space needed
• Monitor approvals from clients in order to load where needed (some cannot ship without sample approvals)
• Arrange release to the same shipper in order for them to collect containers at origin and arrange loading once container released and uplifted
• Monitor via agents at origin and obtain container number in order to monitor loading and transhipment if it is applicable
• If transhipment cargo once container number has been received monitor that container loads and tranships as planned Receive copy of MBL/HBL and debit note once the container is loaded onto the vessel and has sailed
• File all the relevant documentation and Forwarding department will then rate and sign off order for the clearing department to invoice
• Double check invoices if sent back by clearing department for incorrect rates applied
• Receive copy telex release if needed to release HBL in order to release without the original
• Update clients weekly/daily on their orders

b) Groupage/Handover

• Receiving pre-advises of handover shipments from the agents register on shipshape
• locate clearing agent and advise them of shipment
• Monitor arrival and trans-shipment of containers
• Overseeing the requesting ANFs / charges from shipping lines
• Check if the ANFs prior to being sent to the local clearing agents
• Do invoices prior to being finalized and send to local clearing agents
• Assist local and foreign agents with follow ups on telex releases with carriers on master bills of landing
• Doing shipping line delivery instructions
• Monitoring the unpack with local agents
• Check that rates are invoice by carriers and NVOCCs according to the agreed tariff
• Arrange payment to carriers and local service providers
• Checking that original HBL is received before release
• Arrange signing off of the release letters in order for goods to be released to local clearing agent

• Minimum qualification: Grade 12 / Matric / NQF level 4
• Experience in a similar role: Up to 3 years experience